Cloud

Outsourcing in Uncertain Times | Article

Outsourcing in Uncertain Times | Article

Corporate layoffs command the headlines. Inflation numbers are jumping up and the NASDAQ index is diving down. Yet some industries still can’t find enough people to meet their growing orders. Are we heading toward the locust years or new boom? While economists are debating the answer, businesses have to decide what to do. Should they hire more people to be ready for a surge? Or should they lay off staff to stay lean and mean in preparation for the hard times ahead? Decisions today can affect the bottom line tomorrow. But one thing is clear in the cloudy horizon: Outsourcing is one of the best tools to deal with change in uncertain times, says Michel Janssen, chief operating officer of Outsourcing Center in Dallas, Texas.

An Insider’s View of the Future for ASPs | Article

An Insider’s View of the Future for ASPs | Article

Application Service Providers (ASPs) attracted more attention than anything else in outsourcing in 2000. Kirk Krappe, senior vice president of products and markets for Corio, Inc., one of the industry’s pioneers and leading ASPs, predicts even more incredible growth in this arena for 2001.(outsourcing, asp)

A Gifted Outsourcing Relationship | Article

A Gifted Outsourcing Relationship | Article

Today the company, now called Send.com, has 20 different product lines, ranging from cigars to cars. The company partners with local specialty retailers to fill its orders and deliver its gifts. Like a winemaker mixing a champagne cuvee, Send.com has merged e-commerce with old-fashioned retail…

Birth of A BSP | Article

Birth of A BSP | Article

When a new baby arrives in the world, almost everything about its physical appearance changes as it grows. Hair color, eye color and facial features become set as the child reaches adulthood. So it was with the new babies in the outsourcing world, the ASPs. Their features remain fluid as their business model continues to evolve.

Changing the Way the Travel Industry Does Business | Article

Changing the Way the Travel Industry Does Business | Article

One of the largest travel agencies in the United States, First Travelcorp out of Raleigh, N.C., began searching for someone to come in and operate some of its back office activities during the mid-90s.

Compass Points to Growth and Maturation | Article

Compass Points to Growth and Maturation | Article

The view for the coming year is bright, with growth forecast at more than 20 percent, according to managers at COMPASS America, Inc.

Those Nifty Little Niches | Article

Those Nifty Little Niches | Article

For Unisys Corp., outsourcing is a business embedded in a product company.

Research: The Best Policy | Article

Research: The Best Policy | Article

International Outsourcing: Executives at Grupo Nacional Provincial (GNP) know all about the value of research. Statistics and other research information are part of their day-to-day business as the largest insurance company in Mexico. Therefore, when the company was considering outsourcing part of their Information Technology (IT) functions, the first step logically was research.

CSC and JP Morgan | Article

CSC and JP Morgan | Article

The JP Morgan deal gets the award for Most Important Deal from the Editor’s Choice Awards for a number of reasons…