Human Resources

Four Trends That are Changing Human Resources Outsourcing | Article

Four Trends That are Changing Human Resources Outsourcing | Article

Renewals are the big news in human resources outsourcing. Mohammed Haque, Vice President & Head of Enterprise Solutions Service practice at Genpact, estimates about $40 billion in contracts will come up for renewal from 2010-2012. How buyers go about renewals is about to change. Buyers are becoming “much more aggressive in going out and getting […]

Changes in BPO: How Technology Is Changing the Landscape | Article

Changes in BPO: How Technology Is Changing the Landscape | Article

In its day, offshoring created a tectonic change in outsourcing. Today, new trends are bubbling to the surface that will also create a sea change, especially for BPO. Today’s way of doing things may be destined for a dusty museum five years from now. Suppliers we interviewed predicted the following will alter BPO during the […]

Legal Voice: If There’s a Data Security Breach, Who’s Responsible and Who Pays the Fine? | Article

Legal Voice: If There’s a Data Security Breach, Who’s Responsible and Who Pays the Fine? | Article

Data security has become the number one issue in outsourcing contract negotiations, reports John Delaney of Morrison & Foerster. Buyers believe suppliers have superior processes, so they should be responsible for security breaches. But suppliers know no system is immune. Here’s how to handle the conflict.

Solving Multinational Payroll and HR Challenges | White Paper

Solving Multinational Payroll and HR Challenges | White Paper

Global payroll outsourcing is a relatively new field. For these services, multinational companies have three outsourcing options for service delivery: Select local service providers in each region and manage them Select a global payroll provider (basically a vendor management model with the global provider managing many local providers) Shared services model of an outsourcing provider […]

Early HRO Adopter Adjusts to Change and Strengthens Provider Relationship | Article

Early HRO Adopter Adjusts to Change and Strengthens Provider Relationship | Article

Prudential Financial realized it had to run HR like a business when it prepared to go public. Whenever there is a business challenge, the two partners use a technique they learned from transition: select one executive from each company to craft a solution together. And Prudential helps Hewitt learn how its new products will work in the real world.

Ahead of the Curve: The Steps You Need to Take Now | White Paper

Ahead of the Curve: The Steps You Need to Take Now | White Paper

This report outlines the actions companies need to take now, to be in a strong position to meet workforce and productivity requirements when the economy recovers.

Editor’s Corner: Why Companies That are Laying Off Workers Still Need an RPO Provider | Article

Editor’s Corner: Why Companies That are Laying Off Workers Still Need an RPO Provider | Article

Claus-Peter Sommer and Zachary Misko of KellyOCG say the recruitment process outsourcer has seen more opportunities in the last eight weeks than in the previous 18 months. Companies are taking a fresh look at their hiring processes now so they are prepared when the next hiring crush arrives. The executives describe how RPO is driving this metamorphosis.

Tough Economic Times Ratchet Up Need for Investing in Employee and Leadership Development Services | Article

Tough Economic Times Ratchet Up Need for Investing in Employee and Leadership Development Services | Article

Learn why employee and leadership development programs are a top priority at successful companies – especially in tough economic times – the difficult questions CEOs and business owners must consider surrounding performance management, and the role an HR organization must play in ensuring that learning and development initiatives connect with the success of the business.

RPO Provider helps Delta Airlines Navigate Stormy Skies to a Safe Landing | Article

RPO Provider helps Delta Airlines Navigate Stormy Skies to a Safe Landing | Article

Even though Delta outsourced its HR, it kept recruiting in house. But when it merged with Northwest, it turned to PeopleScout, an RPO, to recruit hard-to-find talent like flight attendants with foreign languages skills and good customer service people.

Strategic Levers to Optimize Your HR Processes | White Paper

Strategic Levers to Optimize Your HR Processes | White Paper

Standardization, in-house centralization and outsourcing: A portfolio approach. Click here to download this white paper

Consolidating Health Care with One Provider Nets Chip Manufacturer Millions in Savings | Article

Consolidating Health Care with One Provider Nets Chip Manufacturer Millions in Savings | Article

Freescale Semiconductor was the semiconductor chip manufacturing unit of Motorola until it was spun off in 2004.That forced the in-house Health and Wellness team to rethink the way it was offering health care benefits. The manufacturer had to create a compelling offer for existing employees while attracting new employees and retaining those who had worked at Motorola and were used to good benefits. Outsourcing to Hewitt solved the problem.

The Revolution in Recruitment Process Outsourcing | Article

The Revolution in Recruitment Process Outsourcing | Article

Recruitment process outsourcing is facing dramatic change in 2009. Not only is the pricing model changing, but even the definition of services is changing. The provider landscape is also shifting. This article takes you through the drivers for the ways RPO is evolving and where it’s headed in the future.

Hire, better, faster. | White Paper

Hire, better, faster. | White Paper

The RPO team at Adecco helps Owens-Illinois find high-quality candidates more efficiently. Click here to download this white paper

Game Changers in HR Outsourcing and Talent Management | Article

Game Changers in HR Outsourcing and Talent Management | Article

HRO and talent management processes are taking some dramatic turns. Here are the insights you need to know about what’s happening with the value proposition in both of these areas and how decision-making needs to be altered going forward.

The New Focus on the Midmarket: Why Buyers and Suppliers Are Excited About the New Possibilities | Article

The New Focus on the Midmarket: Why Buyers and Suppliers Are Excited About the New Possibilities | Article

The midmarket has become the next Holy Grail of outsourcing. This article describes the three reasons why the midmarket will be hot in 2009. It outlines how buyers are driving the market and why suppliers are now finding this market profitable.

Managing Talent at the Speed of Business | White Paper

Managing Talent at the Speed of Business | White Paper

With ever-shortening product and technology cycles, companies need nimble, responsive workforces now more than ever. This paper looks at ways to keep talent management linked to business performance in a changing world.