IT Applications

Top Ten Reasons Why Outsourcing Fails | White Paper

Top Ten Reasons Why Outsourcing Fails | White Paper

The rich and long history of outsourcing—now around 200 years if you consider outsourcing for agriculture, manufacturing, accounting and now medical opinion—has evolved to be a more complex process over the years. Today’s outsourcing is for tasks that are mission critical for enterprises worldwide. These include outsourcing for high-end tasks such as product design and […]

Blindsided by the Hype Around On-Demand IT? Here’s the Skinny to Keep You Updated

Blindsided by the Hype Around On-Demand IT? Here’s the Skinny to Keep You Updated

The combination of technological advances around cloud, mobility, big data, analytics and virtualization has redefined how IT Services are estimated, shaped, delivered, maintained and billed. The days of fixed-everything are over. In today’s volatile markets, the fixed-everything model is ludicrous. Businesses want flexible, on-demand, right-sized solutions to fit their immediate business needs. But the marketing […]

Reducing Costs While Improving Patient Safety

Reducing Costs While Improving Patient Safety

How healthcare providers are cutting costs and improving patient care by integrating IMS, Compliance, Business Intelligence and Mobility solutions According to Gartner, the pace and magnitude of IT-enabled changes in the healthcare sector will increase dramatically during this decade. Highly available, aware and responsive infrastructures are fast becoming the focus of CIOs, with attention shifting […]

The Key to IT Transformation | Article

The Key to IT Transformation | Article

When a practicing physician and a Ph.D. in biochemistry/molecular genetics decided to co-found a new company, it wouldn’t be amiss to expect that it would operate in the healthcare industry. Jamison Feramisco, as co-founder of a secure web and mobile application that enabled remote diagnosis of dermatology cases, dramatically reduced wait times for patients while […]

Lifting the Winner’s Curse

Lifting the Winner’s Curse

Unlike most auctions, both buyers and service provicers in an IT outsourcing transaction pay if the winning service provider offered an irrational price to get the deal. Stephen Dunn offers tips to buyers on how to avoid the winner’s curse.

Top 9 Innovation Trends in Outsourcing for 2015

Top 9 Innovation Trends in Outsourcing for 2015

Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in their outsourcing agreements. It is based on 100 in-depth interviews with senior outsourcing buyers. More than four fifths (83%) of buyers say they have experienced innovation in their outsourcing relationships Nine in ten (92%) say their outsourcing partners want to […]

The Six and a Half Things You Really Need to Know About Outsourcing | White Paper

The Six and a Half Things You Really Need to Know About Outsourcing | White Paper

Outsourcing may be one of the most complex topics in business today. Amazon.com lists almost six thousand book titles on the topic. In comparison, rocket science earns only 2,500 entries on Amazon’s list. If you are considering outsourcing or are on an outsourcing taskforce you must be wondering what the important bits are. You will […]

Five Change Management “Must Dos” for the Digital Age

Five Change Management “Must Dos” for the Digital Age

Ask any company that’s implemented new technology with less-than-spectacular results what went wrong, and you’ll probably hear the same thing: “We should have spent more time on change management.” Ah, change management—the dental floss of the corporate enterprise. That thing we know we should do but often skip over because we simply don’t want to […]

Beware the IT Midlife Crisis

Beware the IT Midlife Crisis

It’s happening at a record rate. Twenty years, thirty years into a successful long-term relationship, something snaps.  All of a sudden, that hot young thing that everyone’s talking about looks a lot better than the reliable, predictable world back home.  You’re not unhappy.  After all, you’ve grown up with what you have, you’ve seen each […]

Transition to Cloud: Challenges and Best Practices

Transition to Cloud: Challenges and Best Practices

Just a short while ago—around 2010—the CIOs of many major companies were understandably reluctant to adopt the cloud as their strategic IT solution. Cloud was more of a promising concept that was widely discussed, but very few enterprise leaders really had a clear picture of the possible capabilities and benefits vs. the pitfalls associated with […]

Modernize Your Legacy Apps for Greater Control and Competitive Advantage

Modernize Your Legacy Apps for Greater Control and Competitive Advantage

A decade of outsourcing to reduce costs has left many firms with poorly understood, cluttered application portfolios. Other firms have lost in-house expertise or been left with out-of-date documentation due to downsizing. Facing intense global competition and digital age users with ever-growing expectations, the time has come for CIOs to regain control of their IT […]

Virtual Assistants Get Down to Business

Virtual Assistants Get Down to Business

Seriously, what is more fun than a little friendly banter with the virtual assistant on your smartphone?  “She” retrieves directions, dials contacts and even retrieves the answers to life’s most burning questions, like “What is the capital of Indonesia?” or “How many feet in a meter?” or “Do I look good in the color blue?” […]

The Impact of Wearable Mobile on MDM Strategies

The Impact of Wearable Mobile on MDM Strategies

Move over, Rolex. Step aside, Armani. If the predictions hold true, tomorrow’s corporate climbers will all be ditching the designer accessories for the next big thing: namely, wearable computing devices. From smart watches to augmented reality glasses and contact lenses, today’s emerging tech toys have the potential to become tomorrow’s most valuable business tools. You […]

Boot Camp for Superior Business Outcomes

Boot Camp for Superior Business Outcomes

Consider Olympic track stars. They each have different backgrounds, styles and countries of origin, but only one thing really matters in the end: the person who runs the fastest is the one who wins the gold medal. To get that competitive advantage, the athlete needs more than muscular legs and a good pair of running […]

Criminals Turn to Outsourcing to Launch Distributed Denial of Service Attacks

Criminals Turn to Outsourcing to Launch Distributed Denial of Service Attacks

Here’s one sign that outsourcing has become an accepted global business strategy: the criminals have adopted it! Yes, friends, neighbors and countrymen, criminals are hiring IT experts to perform distributed denial-of-service (DDoS) attacks, which effectively bring down Websites. NSFOCUS, Inc., a company that provides enterprise-level network security solutions and services, tracked 168,459 individual DDoS attacks […]