What do you do when the hospital has a fiscal crisis and can’t staunch the bleeding? Some suppliers would cut off the air supply when the money ran out. But not Eclipsys. It lowered its monthly fees until the hospital recovered, putting patient safety before profit.
Last year Citrix took a direct hit from Hurricane Wilma, shutting down the business for 15 days. But Citrix customers continued to receive their products because several Citrix employees set up shop in HP’s New Hampshire facility, the first time a customer actually moved in to run its business on HP’s systems.
This overview brochure focuses on a new part of human capital management. This brochure addresses one of today’s technology trends: outsourcing.
Technology plays a crucial role in reaching the strategic objectives of outsourcing. Read how IT can help you reach your business goals.
Costs for organizations that must deal with a security breach of any kind can be devastating, but the requirements necessary to implement and maintain a secure speech installation is new ground for virtually any IT organization. Convergys has proven techniques to alleviate the risk of security breaches.
Jefferson Regional Medical Center is delivering medical excellence through a collaborative partnership with Siemens Medical Services. Strategic management of technology targeted system investments and fostered collaboration between clinicians and IT staff ensure that technology supports excellent patient care. Read how the partnership evolved and continues to drive positive outcomes and return on investment.
This is the second story in a series on data security. Data threats can cripple any network in virtually the blink of an eye. To protect its network, Swift Energy outsources its network monitoring. It didn’t take long to discover what a wise decision that was.
The centerpiece of current healthcare information technology outsourcing initiatives is the buyer’s decision to implement a new clinical information system. Attorney Bruce Leshine posits the best way to go about this is for the buyer, supplier, and CIS vendor to work together to craft a solution.
Thanks to a new outsourced health information management system, West Branch Regional Medical Centers’s paper deluge and records access challenges are a thing of the past. What’s more, the solution is more than paying for itself.
In the highly competitive travel and tourism industry, innovation and time to market with products and services are crucial to success. Small companies can compete with larger enterprises by outsourcing because it enables them to move beyond the constraints of their in-house resources.
With competition intensifying, outsourced travel management providers are analyzing spend and integrating their tools with their buyers’ back end systems to stand out from the pack, which now includes traditional procurement service providers.
Almost every industry has to deal with the issue of legacy software. Do you keep it or replace it? With many of the legacy programmers retiring, a travel IT company looked offshore to fill the gaps.
The firm wanted to know how senior IT executives dealt with the security risks involved in outsourcing. The result is a new report, Outsourcing Security: Concerns Growing. Suppliers, here’s what matters to IT buyers.
Tim Murtha, former CIO of Sunoco shares his 40 years of experience in Information Technology and outsourcing in a new workbook. This workbook is complementary to Refining IT at Sunoco: A Practical Guide to an Effective Infrastructure Management Model that Really Works! Learn today how you can create and implement a successful sourcing strategy.
Outsourcing your IT doesn’t relieve you of security obligations. Try telling the CEO that it’s alright that you lost customer information because we have an IT outsourcing contract. Just don’t tell him about the supplier’s limitation of liability provision. Attorney Bruce Leshine shares legal ideas to protect your data in an outsourced environment.
Wake County, North Carolina wanted to get a more accurate sense of its homeless and help them better. The county government and 16 non-profit and faith-based organizations worked with Softscape to develop and host a management information system. It’s been so successful New York City and Chicago adopted it, too.
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