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Category: IT infrastructure & applications

Changes in the Financial Services Sector Create New Demands for IT Testing; Service Providers Invest in Solutions to Meet the Need | Article

Changes in the Financial Services Sector Create New Demands for IT Testing; Service Providers Invest in Solutions to Meet the Need | Article

WIPRO TREND WATCHER: A Conversation with Velayudham Vasudevan, General Manager, Business Solutions Group of Testing Enabled Services, BFSI Competition for banking, financial services, and insurance customers has become keen in this economy. So companies in the Banking, Financial Institutions and Insurance (BFSI) space are eager to launch their newest products or applications (e.g. banking from [...]

100 Lessons Learned – Mistakes and Successes of Outsourcing Buyers | Article

100 Lessons Learned – Mistakes and Successes of Outsourcing Buyers | Article

As GE’s Jack Welch states, mistakes can often be as good a teacher as success. In studying outsourcing relationships through Outsourcing Center’s annual Outsourcing Excellence Awards program since 1996, Outsourcing Center has aggregated and analyzed the lessons learned – mistakes and successes – by hundreds of buyers and providers of outsourcing services. These lessons learned [...]

100 Lessons Learned by Buyers of Outsourcing Services | White Paper

100 Lessons Learned by Buyers of Outsourcing Services | White Paper

In studying outsourcing relationships through Outsourcing Center’s annual Outsourcing Excellence Awards program since 1996, Outsourcing Center has aggregated and analyzed the lessons learned – mistakes and successes – by hundreds of buyers of outsourcing services. These 100 lessons learned focus on issues related to each phase in the outsourcing life cycle – provider selection, contract [...]

Dataprise Becomes the Outsourced IT Department for Small and Medium Businesses | Article

Dataprise Becomes the Outsourced IT Department for Small and Medium Businesses | Article

Companies both large and small often choose to outsource their IT departments so they can concentrate on their core businesses. But small and medium businesses (SMBs) have additional challenges. Danya International, a public service company that delivers solutions to government and commercial clients addressing pressing social issues, is a good example. It wanted to focus [...]

Crossing the Chasm to Mission Critical Workloads in the Cloud | Event

Crossing the Chasm to Mission Critical Workloads in the Cloud | Event

Tuesday, November 30, 2010 | 11:00 a.m. CST; 12:00 noon EST; 9:00 a.m. PST This webinar has ended. Download the handout from the webinar. Early adopters of cloud solutions have focused mostly on email and collaboration solutions; ERP, CRM, and SCM standalone applications; testing environments and systems management tools. The promise of speed, predictable cost [...]

How to Create a Structure for Collaboration in an Outsourcing Relationship | White Paper

How to Create a Structure for Collaboration in an Outsourcing Relationship | White Paper

As organizations move up the value chain to achieve more dynamic outcomes and return on investment from outsourcing, the complexities and business criticality of the functions outsourced also increased. Managing through these complexities, achieving business transformation, and identifying and leveraging the “sweet spots” of value require collaboration between the service provider and client organization. An [...]

Neusoft – Beyond Technology | Service Provider

Neusoft – Beyond Technology | Service Provider

Neusoft is the largest IT solutions and services provider in China and your premier BPO partner in China. To date, Neusoft has set up six software bases, eight regional headquarters, and a comprehensive marketing and service network in over 40 cities across China. In the global marketplace, we have also incorporated subsidiaries in the United [...]

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

Outsourcing service provider 4th Source was founded on the principle that “Proximity Matters.” Utilizing our Latin American nearshore Centers of Excellence in Argentina, Brazil, Costa Rica and Mexico, 4th Source positions itself to both complement and extend the internal staff of each company we work with. Our mission is to deliver the cost benefits of [...]

Setting up the Engagement Properly and Constantly Rotating Freeborders Personnel, Help Travel Company Compete | Article

Setting up the Engagement Properly and Constantly Rotating Freeborders Personnel, Help Travel Company Compete | Article

When you are outsourcing a huge application development and maintenance (ADM) project to another geography, how do you create teamwork and maintain momentum? Interval International and Freeborders believe there are two factors: constantly rotating the key offshore people onshore and taking the time to prepare in advance. In 2008 Interval International, a vacation exchange company [...]

Hosted E-Mobility Solutions: Enabling Seamless Business Communications | Article

Hosted E-Mobility Solutions: Enabling Seamless Business Communications | Article

Wipro Trend Watchers The ever-increasing convergence of computers and telecommunication devices along with the emergence of extended multimedia communication services – richer, higher quality, ubiquitous, and context-aware while being affordable – are the primary driving forces behind the e-Mobility trend. The omnipresence of SMS and the surging adoption of smart phones have provided enterprises with [...]

Sonoco Found HR Outsourcing Has Changed to Serve Midsized Firms Better | Article

Sonoco Found HR Outsourcing Has Changed to Serve Midsized Firms Better | Article

Small and midsized businesses often have the same human resources challenges that much larger companies have. They grow by acquisition and have to standardize their human resources (HR) when they get a new family member. They have to change how they approach HR when they become global enterprises. Outsourcing often provides the answer. But it [...]

Trade Promotion Management: Why Most Companies Fail and How to Avoid Being Victimized | White Paper

Trade Promotion Management: Why Most Companies Fail and How to Avoid Being Victimized | White Paper

Changing consumer expectations and reduced consumer spending is causing CG companies major anxiety. Adding more precision to trade promotions management (TPM), therefore, has never been more important. Getting there will require TPM tools that, among other things, can integrate campaign information with in-store activity — and offer actionable recommendations in real time. A new generation [...]

IT Outsourcing’s 15% Problem: The Need for Outsourcing Governance | White Paper

IT Outsourcing’s 15% Problem: The Need for Outsourcing Governance | White Paper

Data collected by Blazent reveals significant errors in the typical controls used for IT outsourcing governance. The result is expensive manual processes and inaccuracies that lead to time-consuming reconciliation exercises, yield inaccurate data, and are very expensive. Without a trusted baseline, disputes are inevitable, and there is no solid foundation for their resolution. This paper [...]

HP Helps Companies Manage Their Applications Portfolio to Align Cost with Strategic Value | Article

HP Helps Companies Manage Their Applications Portfolio to Align Cost with Strategic Value | Article

How does an enterprise move IT money from support and maintenance, which can devour up to 80 percent of its IT budget, to innovation? HP has found a way. “We’ve developed a different way to look at the applications in a corporation’s portfolio. The goal is to align the applications to the business’s overall strategy [...]

How Outsourcing Service Providers Enable Business Growth through IT Infrastructure Transformation | Article

How Outsourcing Service Providers Enable Business Growth through IT Infrastructure Transformation | Article

Wipro Voice: A conversation with Deepak Jain, Senior Vice President and Global Head, Technology Infrastructure Services, and Member, Wipro Council for Industry Research According to Deepak Jain, President and Global Head, Technology Infrastructure Services, now is the time enterprises that want to remain competitive should consider IT infrastructure transformation. Why now? “The CIO/CTO organizations have [...]

Minacs – Inspired Every Day | Service Provider

Minacs – Inspired Every Day | Service Provider

At Aditya Birla Minacs, “inspired every day” is more than a tagline. It is part of our DNA. And it drives every Minacscion to realize our vision and execute on our mission, every day. Our mission is to exceed client expectations every time with our passion for excellence and speed of execution, leveraging our global delivery [...]

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