Research & Insight

Function

How Leading Retailers Achieve Vendor Performance Management and Compliance Optimization

Outsourcing Center, Kathleen Goolsby, Senior Writer

Most retailers lack the ability to efficiently process their vendor-performance information into knowledge that allows them to avoid or recover unnecessary costs from inaccurate shipments. However, there’s an outsourced solution that brings visibility into vendor operations, creating huge competitive advantage. Read what it did for Gottschalks and other retailers.

GE Looks To Recruitment Process Outsourcer To Find ‘Meat And Potatoes’ Candidates As Well As ‘The Purple Squirrel’

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing the routine details of recruiting allows GE’s HR department to stay strategic. Yoh HR Solutions also takes care of GE’s federal compliance folder, a task that can have major repercussions for employers if done improperly.

When An Outsourcer Outsources: Debt Collector Uses Champion Challenge for Selection

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

AMO, a debt collection firm, looked at a number of suppliers, then set up a 60-day champion/challenger test. Who could collect more money–AMO’s dialer or the supplier’s system? We wanted to test their situations under combat conditions, says Michael Chamberlain, AMO’s President.

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