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Category: Function

Mastering the Balancing Act | Article

Mastering the Balancing Act | Article

The outsourcing industry will continue to grow at a rate of 25 percent annually, reaching $100 billion in annual revenues by the year 2000…

Those Nifty Little Niches | Article

Those Nifty Little Niches | Article

For Unisys Corp., outsourcing is a business embedded in a product company.

The Tactics of Transformation | Article

The Tactics of Transformation | Article

The outsourcing industry, having matured significantly during the past ten years, faces changes in 1999 that will not only alter the focus of the outsourcing industry itself, but will also transform the companies entering into such transactions.

Beyond Outsourcing’s Legacy | Article

Beyond Outsourcing’s Legacy | Article

In 1999, the outsourcing industry will change directions. That’s the view from Compaq Computer Corp.

Y2K and Beyond | Article

Y2K and Beyond | Article

The outsourcing industry is heading into a ‘somewhat turbulent’ year, driven by the center stage positioning of Y2K issues, realizations that will arise from that work, and an unpredictable economy. That is the opinion of Doug Mellinger, CEO, PRT Group.

Teaming Up with Go-To-Market Partners | Article

Teaming Up with Go-To-Market Partners | Article

While overall growth will continue throughout the outsourcing industry, functional outsourcing will play an even more dynamic role in reshaping the global marketplace, according to Scott Anderson, senior operating executive, Commercial Sector, MCI Systemhouse.

Renewed Focus on Financial Performance | Article

Renewed Focus on Financial Performance | Article

As the outsourcing industry heads into the final year of the century, growth will be driven by a blending of the traditional and newer segments of the industry, according to Donna Crane, vice president, marketing, Systems and Computer Technology Corp. (SCT).

Network Security in Outsourcing | Article

Network Security in Outsourcing | Article

The recent wave of network outsourcing is causing some business people, and not just techies, to turn their attention to a seldom mentioned aspect of outsourcing — network security.

The Emergence of the Network | Article

The Emergence of the Network | Article

Outsourcing of the network management function is not yet as widespread as Information Technology (IT) outsourcing. However, that situation is changing as networks assume more and more importance in networks.

A View from the Bridge | Article

A View from the Bridge | Article

Aligning Information Technology (IT) and business strategy has been documented as one of the top concerns of CIOs. Network-centric outsourcing can help technology executives reach that goal if they have the proper perspective on control.

Wanted: Outsourcer’s Resources and Skills | Article

Wanted: Outsourcer’s Resources and Skills | Article

When ABB Power Generation Ltd. decided earlier this year to outsource the operation of the client server infrastructure for their total office environment, the Switzerland-based company’s reason was clear. They wanted secure access to resources and skills.

Outsourcing’s Brave New World | Article

Outsourcing’s Brave New World | Article

From time to time in InfoServer, we focus on an important development in the outsourcing industry. This month, our discussion centers on a metamorphosis that is taking place. IT outsourcing is moving into the brave new world of network-centric outsourcing, where the emphasis is not on the mainframe or client servers, but on the ability [...]

The Elements of Success | Article

The Elements of Success | Article

As many organizations are moving into their second and third generation of Information Technology (IT) outsourcing, they are looking beyond cost reduction to significant business advantage in their outsourcing relationships.

The Two Faces of Outsourcing Problems | Article

The Two Faces of Outsourcing Problems | Article

Although the things your mother never told you about outsourcing may be numerous, they generally fall into two main categories, the procurement process and relationship management.

Maintaining a Clear Focus | Article

Maintaining a Clear Focus | Article

In the past 30 years, outsourcing has evolved from a facilities management system for IT to an almost generic method of contracting.

A Different Perspective | Article

A Different Perspective | Article

Mark Richards, manager network operations, for TransAlta, an investor-owned Canadian electrical utility company, views problems in outsourcing from a slightly different perspective than many others in the marketplace.

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