Healthcare & Life Sciences

Outsourcing Center Announces Winners of  16th Annual Outsourcing Excellence Awards

Outsourcing Center Announces Winners of 16th Annual Outsourcing Excellence Awards

Outsourcing Center Announces Winners of 16th Annual Outsourcing Excellence Awards Events to be held May 24th in Grapevine, TX DALLAS, April 11, 2012 ─ Outsourcing Center, the leading resource of outsourcing best-practice information, announced winners of the 2012 Outsourcing Excellence Awards: Best Partnership: U.S. Army Information Technology Agency, Defense Continuity Integrated Network (ITA DCIN) and […]

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TALX Pre-employment Assessment Slashes Worker’s Comp Claims | Article

TALX Pre-employment Assessment Slashes Worker’s Comp Claims | Article

PDS Technical Services Inc. had a budget line item it was determined to fix: the specialty recruiting firm was paying $3 million a year in workers’ compensation costs. How could it cut that number? PDS, which likes to call itself “a project support company” because the company’s buyers generally hire its technical workers for specific […]

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Outsourcing providers have been offering their clients analytics services for at least 15 years. “But today the interest in analytics is completely unprecedented,” reports Pankaj Kulshreshtha, senior vice president, analytics and research at Genpact. Earlier, clients only considered a few specialized functions were appropriate for the ‘quants’; today it’s all functions, he notes. “Procurement, marketing […]

The Retail Revolution: Big Changes in Store for 2012 | Article

The Retail Revolution: Big Changes in Store for 2012 | Article

The past few years have not been kind to retailers. Sluggish economies, shrinking margins and a more cost-conscious consumer have taken their proverbial toll. “We’ve seen retail sales increase by 5 percent to 6 percent, yet profits declined from 3.5 percent to 2 percent.  So, even though stores are selling more, they’re making less,” explained […]

Data Center Economics: Analyzing Challenges and Opportunities | White Paper

Data Center Economics: Analyzing Challenges and Opportunities | White Paper

Data continues to proliferate across all industries, making it necessary for organizations of all types to optimize their data center operations and develop data center management strategies in order to operate efficiently, remain competitive and successfully leverage their data. Read this white paper to learn how and why today’s organizations are currently approaching data center […]

NIIT Technologies Inc – global IT services company | Service Provider

NIIT Technologies Inc – global IT services company | Service Provider

NIIT Technologies Inc is a publicly held global IT services company operating in 14 countries and certified at highest process and security levels. It focuses on Insurance, Travel, Logistics & Hospitality, Financial Services, Media and Healthcare in North America. It is ranked as the third best outsourcer in the world by Data monitor Black Book […]

Can Offshore BPO Have an Impact Beyond the Bottom Line? | Article

Can Offshore BPO Have an Impact Beyond the Bottom Line? | Article

A new study by Monitor Group and the Rockefeller Foundation examines BPO that delivers a “double bottom line”—a strong business case and social impact. There’s little doubt that offshoring business process work can deliver cost savings for outsourcing customers and profits for business process outsourcing (BPO) providers. But can the BPO industry actually improve the […]

Monsoon Season for BPO: An Updated Weather Report about Outsourcing’s Near-Term Future | Article

Monsoon Season for BPO: An Updated Weather Report about Outsourcing’s Near-Term Future | Article

During the heat of the August monsoon, I traveled to New Delhi to speak at the NASSCOM BPO Strategy Summit. The sights, smells and intensity of India never cease to amaze and delight me. I speak at conferences all over the world including world-class events hosted by Sourcing Interests Group (SIG) and IAOP. All three […]

Overloaded With Data? Wipro Helps Enterprises Analyze It to Do Business Better | Article

Overloaded With Data? Wipro Helps Enterprises Analyze It to Do Business Better | Article

MSPs Part 2: Why Some Workers Don’t Want Full-Time Jobs at Any One Company | Article

MSPs Part 2: Why Some Workers Don’t Want Full-Time Jobs at Any One Company | Article

Today, there’s a bifurcation in the marketplace between people who want full-time jobs at any one company and those who eschew them, according to Kip Wright, the executive who manages TAPFIN, the global MSP offering of ManpowerGroup Solutions. The growth of this new kind of worker is changing the way companies outsource their recruiting. Now, […]

HP Enterprise Services – Bringing it All Together to Transform and Grow in a Changing World | Service Provider

HP Enterprise Services – Bringing it All Together to Transform and Grow in a Changing World | Service Provider

HP Enterprise Services provides infrastructure technology outsourcing services, applications services, and industry services, including business process outsourcing. We leverage the breadth of the HP portfolio and our Best Shore® delivery strategy to offer comprehensive IT services to more than 1,000 business and government clients in 90 countries. With our commitment to innovation, HP is driving […]

Systems In Motion – Domestic Outsourcing | Service Provider

Systems In Motion – Domestic Outsourcing | Service Provider

Systems In Motion offers business solutions and technology outsourcing services in a unique ‘onshore’ service delivery model. Our delivery model combines onshore delivery centers in US mid-west locations, tightly coupled consulting & delivery expertise, and agile development processes. This ensures efficient, collaborative development and management of technology that is tightly integrated with your internal business […]

How is Outsourcing Facing Adulthood’s Challenges and Opportunities? – Part 2 | Article

How is Outsourcing Facing Adulthood’s Challenges and Opportunities? – Part 2 | Article

Ritesh Idnani is the chief operating officer of Infosys BPO and one of the 15 members of the executive leadership team at the Infosys group of companies. He successfully helped scale Infosys’s BPO business from $43 million in FY 2005 to $427 million in FY 2010. Based in New York City, Idnani focuses on managing […]

Biggest Challenges in Maintaining Superior Service Levels in Outsourcing Relationships | Article

Biggest Challenges in Maintaining Superior Service Levels in Outsourcing Relationships | Article

Outsourcing rookies, of course, face many challenges in achieving their desired return on investment because their deals often lack one or more elements that are foundational to success. And all outsourcing relationships encounter challenges that arise in unanticipated situations. But what about experienced buyers and relationships that are more mature? What issues arise in their […]

WNS Global Services – We Extend Your Enterprise | Service Provider

WNS Global Services – We Extend Your Enterprise | Service Provider

WNS is a leading global Business Process Outsourcing (BPO) company. Founded as British Airways’ captive back-office in 1996, WNS has today risen to a leadership position with more than 200 global clients, serviced by over 21,000 professionals across 23 global delivery centers worldwide, including Costa Rica, India, the Philippines, Romania, Sri Lanka and United Kingdom. […]

CIO Roundtable Results in Cloud Breakthroughs | Article

CIO Roundtable Results in Cloud Breakthroughs | Article

A recent CIO Roundtable sponsored by Alsbridge, Inc. resulted in several breakthroughs on adopting and implementing cloud computing. Every IT executive in the room had two things in common: (1) a driving need to explore and leverage cloud solutions and (2) lack of a clear way to validate the cloud offerings in the market and […]