Healthcare & Life Sciences

A Supply of Older Workers Benefits Companies and Outsourcing Service Providers | Article

A Supply of Older Workers Benefits Companies and Outsourcing Service Providers | Article

Baby boomers are living longer. The terrible economy, sliding home and stock prices, and low interest rates are forcing them to work longer. The silver lining is this is good news for both outsourcing service providers and enterprises that need expert help. Companies turn to NuuKo for executive advice in healthcare Companies needing advice typically […]

3i Infotech – Global Information Technology Service Provider | Service Provider

3i Infotech – Global Information Technology Service Provider | Service Provider

3i Infotech is a global Information technology company with a broad range of solutions. In 1999 we started off with just two offerings: application development & maintenance and IT infrastructure services. In addition, there was a team handling the back-office transaction processing work for the ICICI Bank, a NYSE-listed organization. We have expanded our portfolio […]

What Happens When the Outsourcing Business Case Stops Working? | Article

What Happens When the Outsourcing Business Case Stops Working? | Article

Organizations that turn to outsourcing to achieve their business objectives first develop a business case that includes such components as cost savings and avoidance objectives, business value benefits, and risk assessment of potential negative impacts. But what happens when the initial business case stops working because of unanticipated impacts? Both a Deloitte Consulting study and […]

Emerging Markets are Changing How Medical Devices Firms Do Business | Article

Emerging Markets are Changing How Medical Devices Firms Do Business | Article

A Wipro Trend Setter Conversation with Jyotirmay Datta, Global Industry Head for Medical Devices Emerging markets will play a “big role” in altering the business mix of medical device manufacturers, posits Jyotirmay Datta, Global Industry Head for Medical Devices for Wipro. Medical devices include any and everything physicians and caregivers use to treat patients or […]

Procurement Outsourcing Is Hot — Even for Hybrid Strategies | Article

Procurement Outsourcing Is Hot — Even for Hybrid Strategies | Article

Procurement outsourcing is the least understood but fastest-growing outsourcing story. The market is heating up and there is a lot to learn. What should you outsource? What should you retain — and why? If you decide to outsource, what should you do internally before outsourcing? How can you implement a hybrid strategy in your procurement […]

2011 Outsourcing Excellence Awards Finalists | Article

2011 Outsourcing Excellence Awards Finalists | Article

Announcing the FINALISTS for the 2011 Outsourcing Excellence Awards and Service Provider Excellence Awards. These deserving relationships are now in the final judging stages – winners will be notified the week of February 21st!!       AstraZeneca/Tata Consultancy Services AT&T Services Inc./Cognizant Technology Solutions US. Corporation Barclaycard US/Firstsource Best Buy/Accenture Bharti Airtel Limited/Firstsource Carillon […]

Start-up Healthcare Company Overcomes Risks and Captures Success in Outsourced R&D | Article

Start-up Healthcare Company Overcomes Risks and Captures Success in Outsourced R&D | Article

Innovation is the lifeblood of entrepreneurial companies such as Inherited Health™, an online resource for information about health risks, but it’s also imperative that such companies deliver new products to the market in a short time frame and at the lowest cost. Those were the business challenges – along with having only a handful of […]

Decision-Making Insights for Companies Outsourcing HR Functions | Article

Decision-Making Insights for Companies Outsourcing HR Functions | Article

HR outsourcing went through a shake-out over the past two years due to the continual issues around scope and other challenges that buyers and service providers encountered over the past decade. The dust has settled from the revamping efforts, but there are new challenges on the horizon. Here’s what your company needs to know for […]

Hot Spots for Growth in Outsourcing | Article

Hot Spots for Growth in Outsourcing | Article

Which industries will experience a surge in outsourcing in the next few years, and what risks will buyers of those services face? Are there business processes or functions that will begin turning to outsourcing in the next two to five years? What value opportunities and risks will they bring? In what geographic regions will companies […]

Syntel – Small Enough to Listen, Big Enough to Deliver<sup>TM</sup> | Service Provider

Syntel – Small Enough to Listen, Big Enough to DeliverTM | Service Provider

Syntel, Inc. is a NASDAQ-listed, global provider of IT services and KPO solutions, aiming to enhance clients’ business efficiency and reduce operational costs. Our portfolio of solutions includes a wide range of technology solutions and services, with an elite clientele of Global 2000 organizations in the BANKING & FINANCIAL SERVICES, HEALTHCARE & LIFE SCIENCES, INSURANCE, MANUFACTURING, and RETAIL, LOGISTICS, TRAVEL & TELECOM INDUSTRIES. History […]

Seven Action Areas to Strengthen an Outsourcing Relationship | Article

Seven Action Areas to Strengthen an Outsourcing Relationship | Article

An outsourcing provider’s quality of services and the achievement of the agreed-upon mutually beneficial objectives are essential to success. But there are additional actions that service providers and buyers can take to boost the return on investment and increase the life expectancy of their relationship. To identify these relationship-strengthening actions, Outsourcing Center conducted a survey […]

Tips for Outsourcing Buyers in Setting Expectations around Future Service | Article

Tips for Outsourcing Buyers in Setting Expectations around Future Service | Article

“What was horrible about our outsourcing relationship in the beginning is that our expectations were unclear. That’s a horrible formula for success.” The person stating this assessment described a troubled – but remediated and turned-around – relationship that Outsourcing Center studied in its annual Outsourcing Excellence and Sourcing Awards program. Like the relationship just described, […]

DATAMARK: Committed to Serve, Determined to Solve, Driven to Improve | Service Provider

DATAMARK: Committed to Serve, Determined to Solve, Driven to Improve | Service Provider

DATAMARK, Inc. is a BPO/BPR firm that specializes in end-to-end, back-office solutions in transaction processing, customer service, and Finance & Accounting. Based in the United States, DATAMARK employs a global workforce of over 2,000 employees to support Fortune 100 companies in the Banking & Financial, Freight & Transportation, Government, Healthcare, Insurance, Manufacturing, and Marketing & […]

Océ Business Services – Meeting Document Management Challenges | Service Provider

Océ Business Services – Meeting Document Management Challenges | Service Provider

Océ Business Services helps corporations, law firms, and public sector organizations better control their document management processes in order to reduce costs, improve operations, and mitigate risk. Our spectrum of managed solutions spans the document life cycle, from document creation through disposal. These solutions include mail, print/copy and fleet management, imaging, records management, electronic discovery, […]

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

4th Source – U.S.-Based Nearshore Provider Knows Proximity Matters | Service Provider

Outsourcing service provider 4th Source was founded on the principle that “Proximity Matters.” Utilizing our Latin American nearshore Centers of Excellence in Argentina, Brazil, Costa Rica and Mexico, 4th Source positions itself to both complement and extend the internal staff of each company we work with. Our mission is to deliver the cost benefits of […]

Trends in Government eHealth | White Paper

Trends in Government eHealth | White Paper

eHealth is a relatively recent healthcare practice that involves simplifying processes related to information, communication and transactions within and between healthcare institutions and professionals with the help of information and telecommunications technologies. Currently in practice in a handful of countries around the world, eHealth efforts can improve coordination and integration of healthcare delivery, empower individuals […]