People are an organization’s number one asset. Yet many hospitals are reluctant to outsource their recruiting process despite a nationwide staffing crisis for fear giving up control over how people enter the organization. Here’s how two hospitals resolved that issue.
The centerpiece of current healthcare information technology outsourcing initiatives is the buyer’s decision to implement a new clinical information system. Attorney Bruce Leshine posits the best way to go about this is for the buyer, supplier, and CIS vendor to work together to craft a solution.
Thanks to a new outsourced health information management system, West Branch Regional Medical Centers’s paper deluge and records access challenges are a thing of the past. What’s more, the solution is more than paying for itself.
A growing provider was able to cut its benefits costs by half yet double the quality of those benefits by outsourcing. That helped it recruit staff for its new locations.
CIGNA needed a strong, flexible information protection and data privacy solution to support the company’s growing outsourcing initiatives, protect in-house applications and achieve HIPAA compliance. Read how Verdasys filled this gap…
The Community Health Plan of Washington had an enviable problem: its growth rate topped 300 percent a year. It needed a supplier who could handle that growth. Adaptis, with offices in the US and India, was just what the doctor ordered.
Healthcare Eligibility Outsourcing has reached a new level of respect and necessity among healthcare providers. Read the latest update from NCO Financial Systems, Inc..
At any given time of day, three ads for Cedars-Sinai Medical Center air on Los Angeles radio. The call to action is to phone a toll-free number. The hospital wants to make sure those calls are answered properly. So it outsourced its call center to a supplier specializing in healthcare.
Healthcare costs are rising. Health savings accounts are one way to contain costs for both employees and employers. Unisys’s Troy Sowers explains why this new tool is encouraging health insurance companies to buy banks and banks to buy health insurance companies.
Identity theft is one of the fastest growing global crimes. Hospitals store that kind of personal data in their networks–as well as patients’ medical records. Read how outsourcing protects the data at a community hospital in Georgia.
One of Johnson & Johnson’s strategic imperatives is Process Excellence and it found a partner, Hewitt Associates, to work together reach that strategic imperative through joint process improvement projects.
Healthcare organizations are discovering they have to focus on their core mission to stay healthy in today’s competitive environment. CapGemini explains how an outsourcer who combines business process expertise with a deep understanding of healthcare issue can transform the revenue cycle from a support service to a competitive advantage.
Less than one percent of healthcare organizations outsource their revenue cycle processes because they don’t want to give up control. Capgemini explains why outsourcing routine administrative transactions is actually a better way to control cash flow
Where Are They Now is a new Outsourcing Journal feature focusing on how outsourcing relationships evolve beyond their initial expectationss. In this first column, we explore an offshore medical billing value proposition that was so good Perot Systems Corporation reached overseas and acquired it.
More Americans die from medical errors in a hospital than from car accidents. El Camino Hospital cut its medication errors 20 percent through technology, thanks to its IT provider Eclipsys.
Retailers have been outsourcing CRM for years. Now competitive pressures in healthcare are causing both payers and providers to outsource this process.
Outsourcing Buzz Blog Outsourcing Alert