Manufacturing & Hi-tech

Outsourcing Threat Detection Keeps Corporate Networks Up and Running | Article

Outsourcing Threat Detection Keeps Corporate Networks Up and Running | Article

This is the second story in a series on data security. Data threats can cripple any network in virtually the blink of an eye. To protect its network, Swift Energy outsources its network monitoring. It didn’t take long to discover what a wise decision that was.

ITO Services Improve Workers’ Compensation Support | Article

ITO Services Improve Workers’ Compensation Support | Article

Thanks to a technology-enabled outsourced solution, what used to take two to four weeks or more for a doctor’s workers’ compensation report on a patient now takes about 30 seconds. The solution also helps get injured employees back to work faster, lowering costs for employers.

Removing Reservations about Outsourcing the Healthcare Recruiting Process | Article

Removing Reservations about Outsourcing the Healthcare Recruiting Process | Article

People are an organization’s number one asset. Yet many hospitals are reluctant to outsource their recruiting process despite a nationwide staffing crisis for fear giving up control over how people enter the organization. Here’s how two hospitals resolved that issue.

Clinical Information System Implementations: A ‘Three-Way’ Street | Article

Clinical Information System Implementations: A ‘Three-Way’ Street | Article

The centerpiece of current healthcare information technology outsourcing initiatives is the buyer’s decision to implement a new clinical information system. Attorney Bruce Leshine posits the best way to go about this is for the buyer, supplier, and CIS vendor to work together to craft a solution.

Outsourcing Data Management Pays for Rural Hospital | Article

Outsourcing Data Management Pays for Rural Hospital | Article

Thanks to a new outsourced health information management system, West Branch Regional Medical Centers’s paper deluge and records access challenges are a thing of the past. What’s more, the solution is more than paying for itself.

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP | Article

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP | Article

A growing provider was able to cut its benefits costs by half yet double the quality of those benefits by outsourcing. That helped it recruit staff for its new locations.

The Romanian IT Outsourcing Industry: A Stable Stable of Freelancers for the Online Marketplaces | Article

The Romanian IT Outsourcing Industry: A Stable Stable of Freelancers for the Online Marketplaces | Article

Small-to-medium businesses in the US are turning to IT experts in Romania. Cost is not the only consideration. They say Romanians are harder working and more reliable with deadlines In addition, they didn’t pester them with requests for payment before the job was completed.

Solution Delivers High-Quality Customer Experience with Travel Agents | Article

Solution Delivers High-Quality Customer Experience with Travel Agents | Article

Call centers can impact a travel agency’s market share because of the large number of customer interactions. Yet a March study of North American consumers sounded an alarm for call centers that don’t have the requisite technology to ensure satisfactory customer experiences. Here’s how two travel-related businesses solved that technology problem.

Outsourced Travel Management: Value-Added Services Becoming Key Differentiator | Article

Outsourced Travel Management: Value-Added Services Becoming Key Differentiator | Article

With competition intensifying, outsourced travel management providers are analyzing spend and integrating their tools with their buyers’ back end systems to stand out from the pack, which now includes traditional procurement service providers.

Offshoring Helps Travel Outsourcer Develop Better Consumer Services and Remain Competitive | Article

Offshoring Helps Travel Outsourcer Develop Better Consumer Services and Remain Competitive | Article

Almost every industry has to deal with the issue of legacy software. Do you keep it or replace it? With many of the legacy programmers retiring, a travel IT company looked offshore to fill the gaps.

How to Outsource Everything in HR | Article

How to Outsource Everything in HR | Article

Danka has an HR solution others may want to copy: It outsourced its entire HR function to Gevity. Here’s how it works.

Trends Point to Far-Reaching Changes in Government Outsourcing | Article

Trends Point to Far-Reaching Changes in Government Outsourcing | Article

Government outsourcing deals in the US have taken on significant new characteristics. Here are the big changes that put government deals on a par with commercial deals.

Is Your Information Secure? Outsourced IT <i>Still</i> Requires In-Sourced Risk Assessment | Article

Is Your Information Secure? Outsourced IT Still Requires In-Sourced Risk Assessment | Article

Outsourcing your IT doesn’t relieve you of security obligations. Try telling the CEO that it’s alright that you lost customer information because we have an IT outsourcing contract. Just don’t tell him about the supplier’s limitation of liability provision. Attorney Bruce Leshine shares legal ideas to protect your data in an outsourced environment.

Outsourcing the Headaches of Chasing Down Insurance Certificates | Article

Outsourcing the Headaches of Chasing Down Insurance Certificates | Article

Collecting certificates of insurance and managing insurance compliance is crucial in minimizing the financial risks from accidents occurring on your property. Here are the many reasons why companies like Coca-Cola Bottling Co. are turning to outsourced solutions for this process.

Homeless Management Helps Community Care for Indigent Citizens | Article

Homeless Management Helps Community Care for Indigent Citizens | Article

Wake County, North Carolina wanted to get a more accurate sense of its homeless and help them better. The county government and 16 non-profit and faith-based organizations worked with Softscape to develop and host a management information system. It’s been so successful New York City and Chicago adopted it, too.

Buying Consortia: A Hybrid Outsourcing Solution To Remove the Headaches of Indirect Spend | Article

Buying Consortia: A Hybrid Outsourcing Solution To Remove the Headaches of Indirect Spend | Article

Today companies are joining buying consortia to purchase non-core supplies and processes that don’t give them a competitive edge. Read how this hybrid outsourcing solution allows members to both save significant sums and share knowledge.