Outsourcing may be one of the most complex topics in business today. Amazon.com lists almost six thousand book titles on the topic. In comparison, rocket science earns only 2,500 entries on Amazon’s list. If you are considering outsourcing or are on an outsourcing taskforce you must be wondering what the important bits are. You will [...]
In polarized, political America, many people believe outsourcing and offshoring are a big reason why unemployment remains stubbornly high. But the truth is outsourcing is also helping America survive and thrive. Did you know one of America’s fastest growing companies is an outsourcing service provider in metro Detroit? Secure-24 Inc., a provider of managed IT [...]
Corbus, LLC, a global solutions provider founded in 1994, offers superior services combining years of experience, solid partnerships and adaptability. Corbus’ solution offering includes Information Technology (IT), Supply Chain Management (SCM) and Project Management (PMO) services. Our IT portfolio consists of E-Commerce, Business Intelligence, Content Management, Third Party Testing and Custom Solutions. In SCM, we [...]
Outsourcing service provider 4th Source was founded on the principle that “Proximity Matters.” Utilizing our Latin American nearshore Centers of Excellence in Argentina, Brazil, Costa Rica and Mexico, 4th Source positions itself to both complement and extend the internal staff of each company we work with. Our mission is to deliver the cost benefits of [...]
Wipro Limited is the world’s first PCCM Level 5 and SEI CMM Level 5 certified IT services company. Today, it is a diversified global business conglomerate with a profitable presence in niche market segments of IT solutions and services, consumer products, lighting, furniture, ecology and energy management, water treatment, and hydraulics. Major group companies include [...]
Mayer Electric, a fast-growing electrical supplies distributor in the Southeast United States, realized it had to automate its accounts payable (AP) process. It had 900 people in eight states using a manual system. Last year Mayer Electric paid thousands of its suppliers about $560 million. “We look at Mayer Electric as a brand. How we [...]
Infosys BPO Ltd., the Business Process Outsourcing subsidiary of Infosys Technologies, was established in April 2002. Since then, it has grown consistently to close FY 2009-10 with revenues of $352.1 million. Our company has centers in India, the Czech Republic, China, the Philippines, Poland, Mexico, the USA, and Brazil, and employs over 19,300 people. Infosys BPO [...]
Instead of outsourcing its IT infrastructure to just one supplier that takes care of everything, Shell chose to outsource to best-of-breed suppliers. It created an IT ecosystem designed to encourage three suppliers to work together. Read how they made multi-sourcing a success.
PSEG wanted to increase value on IT spend and tasked CompuCom with providing end-user support services to more than 11,000 users across 85 locations. They’ve worked flexibly together to ensure their interests remain aligned in developing solutions that increase productivity and decrease down time. Within three years, PSEG realized $16 million in IT services cost savings.
South West Water provides water and sewage to 1.6 million customers in the U.K. During the transition, South West Water was adamant that anything other than business as usual was completely unacceptable — even though Accenture was implementing new processes and shipping work across the globe. The result: Complaints about billing are down by 20 percent.
The province of Alberta deregulated its retail energy markets in 2001. ENMAX Energy, an energy retailer in Alberta, Canada, faced a dilemma: It had a strong presence in the electricity market but its customers wanted a total energy solution that included natural gas. Outsourcing solved the immediate need to add natural gas to the mix and helped ENMAX grow its business.
Three executives, including the president, performed HR tasks when U.S. Energy Services was a small company. When the employee roster exceeded 50 people, it was time to outsource HR. Even though the costs remained the same, the company is getting five times the benefits.
For many utility executives, Business Process Outsourcing can be the answer to successful M&As, leading to reduced risk, locked-in ROIC, investor confidence and long-term shareholder value. Click here to download this white paper
This is the second story in a series on data security. Data threats can cripple any network in virtually the blink of an eye. To protect its network, Swift Energy outsources its network monitoring. It didn’t take long to discover what a wise decision that was.
Tim Murtha, former CIO of Sunoco shares his 40 years of experience in Information Technology and outsourcing in a new workbook. This workbook is complementary to Refining IT at Sunoco: A Practical Guide to an Effective Infrastructure Management Model that Really Works! Learn today how you can create and implement a successful sourcing strategy. Click [...]
Does your outsourcing strategy hold water? Or, are you facing the same issues confronting many IT organizations today? Read about what many experts have deemed a best practice: an effective infrastructure management model that enables, supports and controls multi-sourcing and selective outsourcing. This case study is a practical guide to an effective infrastructure management model [...]
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