Research & Insight

Industry

Electronic Signing Solution Eliminates the Hidden Cost and Process Roadblock in Going From Paper to Digitized Documents

Outsourcing Center, Kathleen Goolsby, Senior Writer

Although companies have spent millions on digitizing their documents, they still face a process bottleneck in trying to close sales and other contractual agreements because they have to revert back to a costly paper process to get the documents signed–and that could take days or weeks. Now there’s an SaaS solution that reduces the process to minutes, increases productivity and customer satisfaction, and dramatically takes costs out of the process.

Closed-loop Marketing Solution Now Integrates with SaaS Model for Greater Benefits for Pharmaceutical Companies

Outsourcing Center, Kathleen Goolsby, Senior Writer

Pharmaceutical sales reps must now be much more efficient at displaying marketing information and retrieving data relevant to a particular physician because they are allowed less time with physicians. Now there’s a cutting-edge closed-loop marketing mobile solution that runs untethered from networks, is available in an SaaS model, and ensures it delivers the content most relevant to a particular physician.

Study Reveals Challenges and a Tight Hiring Market Ahead

Outsourcing Center, Kathleen Goolsby, Senior Writer

How are the unemployment statistics and other challenges in the current U.S. economic downturn impacting companies’ efforts to find and capture job candidates? What are the trends regarding retention? What is a crucial component of a corporate recruiting strategy these days? RPO firm Hyrian conducted a study and shares the findings, its corresponding insights, and examples of success in hard-to-fill positions.

New Outsourced Solution Secures Loyalty of Hospital Patients, Guests, and Employees

Outsourcing Center, Kathleen Goolsby, Senior Writer

Hospitals are in a highly competitive market, and consumers now expect services that extend beyond quality patient care. Read about the valet and hotel-like concierge services that one outsourcing provider offers and how it benefits patients, their families and friends, hospital employees — and the hospital itself.

How Service Management Software Solutions Enhance Outsourcing Relationships

Outsourcing Center, Kathleen Goolsby, Senior Writer

Currently, a growing number of enterprises expect service providers to use service management tools, especially those aligned to ITIL v3 best practices in managing services as a business. This article discusses the trends around uses and benefits of such tools, their differences in value and approach, and how the tools enhance even the soft relationship skills in an outsourcing arrangement.

Source One Provides End-to-End and On-Demand Strategic Sourcing Solution for Mid-market Companies

Outsourcing Center, Kathleen Goolsby, Senior Writer

Mid-size companies are limited in their ability to drive continuous improvements in cost and performance for strategic sourcing of goods and materials. And it’s too costly for companies to maintain domain expertise in every category of spend and keep up with current market in each area. Outsourcing to Source One solves these problems, and a contingency-based model for pricing based on a percentage of savings achieved provides even more value.

Lenders Benefit When U.S. Law Firm Outsources Their Due Diligence Work

John Harney, Business Writer

Investors buying loan portfolios want to know about the individual loans in them. Law firms do this for their clients. Before outsourcing, Zarski and Associates hired paralegals who often knew nothing about consumer credit law. Now his supplier iBridge has lawyers in Delhi and Banaglore review the portfolios. I can get an Indian lawyer for $35 an hour and a U.S. paralegal for $50 an hour. Guess which one I’ll take? says David Zarski.

On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank

John Harney, Business Writer

Banco de Crédito del Perú (BCP) faced problems with hardware and software refreshing. To complicate matters, the bank had also adopted desktop technology in an ad hoc manner from numerous vendors over many years. Subsidiaries located in different countries had different business cultures and adopted technology their way. Selecting HP’s Access on Demand helped the bank get a handle on its vast computer inventory.

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