Outsourcing ERP: Companies like Clarent Corp. often find themselves in a bind. Clarent is a mid-market company that has seen explosive growth since its inception in July 1996. And the voice over IP technology company expects to see even more growth into the next millenium. Growth is never a bad thing, but finding ERP solutions for a company as dynamic as Clarent can be.
Business Process Outsourcing: Australians understand the need to be a part of the global economy but because of its isolation it often has troubles reaching those goals. As an island in the middle of the Asia Pacific, Australia sits in not only an economically volatile region, but it is also a long way from its trading partners, says Roger Fisher, general manager, corporate, Australian Department of Finance and Administration. Outsourcing has
Southern Company, an energy utility holding company, knows the importance of the HR department to an employee. Because of the physical and operational diversity of the $35 billion plus company, the electric company thought it might be a good idea to centralize the focus of it benefits administration by outsourcing, in order to improve efficiency for its 32,000 employees.
This survey was conducted with senior e-commerce executives (e.g., CTO, VP of E-commerce, VP of Marketing) at randomly-selected Fortune 500 companies.
In the early 1990s Pacific Bell decided to undergo a makeover. The staff at Pacific Bell determined that the particular suite of services the company was using for corporate support were going to be rewritten and put on another platform.
Unisys’ has the ability to implement and operate an entire IT (Information technology) process, but it also has the skills to provide expertise in the smaller functions within the operation. Mainframe services is one of several niches that Unisys provides its customers that prefer to selectively outsource.
Forward progress by the European banking industry in information technology (IT) has been severely reduced over the last two years as efforts have been focused on two major concerns.
The study results provide valuable information and insights on global trends and developments in this important field, in terms of company experience, executive attitudes, satisfaction levels, strategic benefits, and usage by country and industry.
The study results provide valuable information and insights on global trends and developments in this important field, in terms of company experience, executive attitudes, satisfaction levels, strategic benefits, and usage by country and industry.
The accountancy firm Ernst and Young is in the second year of a joint venture arrangement with Shell International Limited; a venture that has propelled their newly formed company TASCO (The Accounting Services Company) into a number-crunching super company on the European scene.
Government contracting has existed in America in some respects since the inception of the republic, according to Dr. John O’Looney of the Human Services and Civil Education Division at the University of Georgia. But a dramatic increase in outsourcing began in the 1960s and 1970s partly because the government itself was not equipped to expand at the necessary rate to meet the demands for new services.
A regular attendee of conferences on outsourcing, Norman Haighton, one of the directors of the Benefits Agency at the Department of Social Security in the UK, wants to learn as much as possible about outsourcing in the private sector.
The Royal Bank of Scotland has shown a willingness to be innovative throughout its storied history that began on May 31, 1727. And in the last year of the 20th century, the bank, along with its human resources (HR) department continues to clear a path for others in the European banking industry to follow.
The travel agency industry is extremely large in North America, says John Haville, managing director of Unisys Travel Alliance Services (TAS). The $150 billion industry is used for more than 80 percent of all the airline’s bookings, as a channeled distributor.
One of the largest travel agencies in the United States, First Travelcorp out of Raleigh, N.C., began searching for someone to come in and operate some of its back office activities during the mid-90s.
This decade-long acquisition and merger binge by banks has created plenty of business opportunities for outsourcers that have the capabilities to help the banks with reorganization and consolidation of their IT infrastructures.
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