An Attorney Outlines Some Outsourcing Challenges for Manufacturers | Article
Manufacturers who outsource lose control over the manufacturing process. Adam Chernichaw’s advice: Document everything.
Category: Contract
February 1, 2005 | 0 comments | Read More
Service Level Agreements: A Better Mousetrap | Article
Is there a better mousetrap to catch your supplier in the maze of service level agreements? Bruce Leshine and Mel Van Howe believe the performance decrements model is a better method because the emphasis is on making sure the supplier corrects problems in a timely manner rather than generating credits that are inconsequential to both parties.
February 1, 2005 | 0 comments | Read More
Defining the Role of the Technology Lawyer | Article
Here’s why you need a technology lawyer when you do your next outsourcing deal. Kevin Colangelo of Kramer Levin Naftalis & Frankel explains why your attorney needs to understand server configurations as well as contract law.
December 1, 2004 | 0 comments | Read More
Symptoms of Outsourcing Success | White Paper
Outsourcing Center undertook a study of 237 outsourcing arrangements in the Outsourcing Excellence Awards program during 2002-04 to determine the outstanding aspects of how successful relationships work. The study revealed a set of symptoms, or characteristics, evident in each case where the parties achieved their anticipated (or more) value outcomes. This paper presents the findings [...]
November 1, 2004 | 0 comments | Read More
Outsourcing to Canada: Legal & Tax Considerations | White Paper
Is your company interested in offshoring or nearshoring to Canada? Read this new white paper about key legal and tax considerations to think about when contemplating Canada as your next offshoring site.
October 1, 2004 | 0 comments | Read More
Avoiding Outsourcing Pitfalls | Article
Jon Doyle of White & Case shares six key provisions that any outsourcing agreement should have to help mitigate unavoidable problems when offshoring.
October 1, 2004 | 0 comments | Read More
What’s Wrong with This Picture?-Is Your Outsourcing Logic Flawed? | White Paper
An Outsourcing Center study revealed that a significant number of buyers inadvertently use flawed logic in structuring their outsourcing arrangements and, thus, tie their own hands behind their backs in being able to achieve anticipated ROI.
September 1, 2004 | 0 comments | Read More
Studies Reveal Eight Buyer-Provider Disconnect Areas Likely to Cause Outsourcing Failures | White Paper
Outsourcing Center conducted a comprehensive study on what causes outsourcing relationships to fail. The study found evidence of several components firmly entrenched as causes of failure. One such component is the multi-faceted difference in opinion of buyers and providers. The findings are startling.
August 1, 2004 | 0 comments | Read More
The Trouble with Equity-Stake and Shared-Services-Spinout Models in Outsourcing | White Paper
How do outsourcing service providers grow their businesses? Do buyers need to understand the providers’ strategies?
August 1, 2004 | 0 comments | Read More
Driving High-Performance Outsourcing: Best Practices from the Masters | White Paper
How do you get the most from your next outsourcing arrangement? One sure way is to borrow best practices from the masters, companies that have been outsourcing successfully for years. A new global survey of companies with deep experience in outsourcing constitutes a “how-to” guide for high performance outsourcing. These outsourcers are sophisticated in their [...]
July 1, 2004 | 0 comments | Read More
Outsourcing to India: Key Legal and Tax Considerations for U.S. Financial Institutions | White Paper
Any cross-border outsourcing transaction raises a host of potential legal issues; in addition there is an emerging body of “global sourcing” legislation in the U.S. This paper describes how Baker & McKenzie can assist U.S. financial institutions in assessing current outsourcing agreements and guiding future agreements for compliance with key legal and tax issues when [...]
May 1, 2004 | 0 comments | Read More
Negotiating Residual Information Provisions in IT and BPO Transactions | Article
Outsourcing requires the buyer to share sensitive information with the supplier. How do both parties handle the use of this residual information? Brian Suffredini of Mayer, Brown, Rowe & Maw shares hints to protect both parties and still make the relationship work.
March 1, 2004 | 0 comments | Read More
Buyer’s Guide to Business Transformational Outsourcing Essentials | Article
Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.
March 1, 2004 | 0 comments | Read More
Two-Pronged Strategy for IT Infrastructure | Article
How Compuware’s Outsourcing Services Enable Lear’s Business Unlike people or vehicles – which can go in only one direction at a time – companies must be able to quickly move in several directions simultaneously. IT is the prime enabler of latitude for multi-directional objectives, but it also creates new risks at various stages of the [...]
March 1, 2004 | 0 comments | Read More
2003 Legal Trends Reflect Move into BPO and Offshore | Article
Partners in the Chicago, London, Sydney, and Hong Kong offices of Baker & McKenzie share their observations about trends in their regions and their industries, including their thoughts on offshoring. Is outsourcing the legal department the next BPO process?
January 1, 2004 | 0 comments | Read More
Part 2: Managing Conflict In Outsourcing | Article
Dispute review boards in the construction industry have cut out the need for litigation to settle disputes. Attorneys Matthew Furton and Paul Bent describe how a Real Time Intervention Panel can do the same thing for IT outsourcing contracts.
November 1, 2003 | 0 comments | Read More
