Healthy Decision: Dancing to a Different Tune | Article
Sometimes the source for efficiencies, cost savings and innovation is in the buyer’s own back yard.
Category: Innovation
May 1, 2003 | 0 comments | Read More
ITO Has a New Player: the New HP | Article
HP just inked four mega deals in one week. The ITO marketplace has a new player. Here’s why Peter Bendor-Samuel thinks this is really good news for buyers.
May 1, 2003 | 0 comments | Read More
Impact of Best Practices in Outsourcing Arrangements | White Paper
This white paper sheds light on the high-impact role of best practices in ensuring greater success in the challenges of outsourcing relationships. The best practices are illustrated with case study models (from Outsourcing Center’s 2003 Editor’s Choice Awards nominated relationships) among a variety of industries.
May 1, 2003 | 0 comments | Read More
How British Petroleum Began Using Outsourcing to Make its Dreams Come True | Article
Learn why BP believes this outsourcing relationship may be the single most successful deal it has ever done.
February 1, 2002 | 0 comments | Read More
Meet a New BPO Supplier: Compaq | Article
IT suppliers are entering the BPO world. Compaq has created an unusual offering melding the two.
November 1, 2001 | 0 comments | Read More
If the Shoe Fits | Article
Building for Future Competition and Growth Dramatic technological changes now regularly unsettle our ways of doing business, and this trend promises to wreak even more havoc in the future as technological advances occur even more quickly. Future organizational success already depends on strategies to make companies more agile in their ability to change so that their competitors don’t pass them by. Where will your company be five years from now? Successful companies will have evolved to operate in fresh new, more effective ways. Motivational speaker and author, John L. Mason, advises people that if the shoe fits, they shouldn’t wear it, for they are not allowing room for growth. Companies that don’t change but continue to operate as they do today will become eccentric, for growth and success require change. To stay in the game, executives must decide to stop doing things the way they have always been done, realizing that organizations have limitations and can’t be good at everything. To
March 1, 2001 | 0 comments | Read More
Outsourcing’s New Risks | Article
Academic: Professor James Brian Quinn Outsourcing’s New Risks By Beth Ellyn Rosenthal Today, the greatest risk in outsourcing is to not outsource. So says James Brian Quinn, William and Josephine Buchanan Professor of Management emeritus at Tuck School of Business at Dartmouth in Hanover, New Hampshire. Without outsourcing, companies can’t keep up, observes Quinn. The second biggest risk today is to keep innovation in-house, continues the professor. He calls the idea of assigning all corporate innovation in-house a macho shibboleth. Today, the most successful companies use outsourcing for innovation. He cites Dell Computer and Cisco Systems as leaders in their fields who rely on their suppliers to do the development work.
January 1, 2001 | 0 comments | Read More
