Symphony Services has changed the rules of outsourced software product engineering. We bring certainty and success to your software engineering initiatives – in the form of Outcome CertaintyTM. Symphony’s unique Outcome CertaintyTM engagement model enables our clients to accelerate their product experiences while tackling a wide range of new development complexity and cost challenges with guaranteed results. Our global client base includes 8 of the 10 largest software manufacturers, along with leading healthcare, retail, financial, telecom and clean-tech companies.

At Symphony, we’re committed to ensuring our clients stay ahead of the game. Our primary goal is to add significant value to our clients – with modern solutions – across every phase of the product lifecycle. While we continue to push the innovation envelope in fast-growing areas such as enterprise mobility, SaaS/ Cloud enablement and Product Quality Management, we help our clients mine other key areas today, including product line management and analytics.

Service Lines

Enterprise Mobility:

Symphony’s Enterprise Mobility solution was architected specifically to help software makers reduce the time, cost and complexity of mobilizing software, while delivering an exceptional user experience. Now, for the first time, software manufactures can get assistance in each phase of the mobilization process, including strategy and design, back office integration, development and testing, and ongoing operations and optimization initiatives. Symphony’s Enterprise Mobility Solution delivers an innovative end-to-end enterprise mobility solution that delivers a rich user experience and reduces testing and certification complexity that can reduce your total cost of ownership, boost the productivity of your customers. In a tough business environment, the right mobility solutions can enhance your competitive advantage and increase your bottom line.

Cloud Solutions:

Symphony’s Cloud Engineering Services span the entire cloud lifecycle- beginning with advising on the optimal cloud strategy and roadmap, leveraging the product engineering rigor in re-architecting the products, adopting robust migration/development methodologies, supporting the ISV in deployments and operations and last but not the least offering post migration product engineering services optimized for the cloud. Symphony has partnered with the leaders in the cloud computing space to deliver cloud services solutions to its customers. Symphony is part of the Amazon Web Services (AWS) solution providers program helping deliver solutions and consulting services on the AWS infrastructure platform. Symphony is also a gold certified Microsoft partner and it is helping deliver assessment and migration services for ISVs looking to move to the MS Azure platform.

Product Lifecycle Management:

Symphony Services’ Product Lifecycle Management (PLM) Services offer product companies alternatives to manage the de-investment in mature products and drive transformation. Symphony Services takes on end-to-end responsibility for selected products and product lines, from full PDLC and support services to sales and operational activities, all aligned against agreed-upon SLAs and using a global delivery model to reduce the cost of operations. Symphony’s offering is in sync with industry-recognized PLM best practices (Forrester Report, April 2009) that keep programs manageable, drive collaboration across the development process and integrate to downstream applications. Through a diverse set of outcome-based PLM engagement models that enable clients to either retain revenues or focus on pure margins or maximize cash, Symphony guarantees the alignment of delivery to client’s business objectives.

Product Development:

Symphony Services is helping clients create the next generation of software offerings. As a “pure-play” specialist, Product Development is our DNA. We can support the entire continuum of product development activities, providing complete turnkey services, or handling individual segments of the process (architecture, UI development, functionality development, QA and security testing, etc.). Symphony Services works as a seamless extension of on-shore client teams; therefore, we adapt development processes used by the client to the offshore environment. Our clients expect faster time to market and more new features per release and we deliver equal productivity to their team. Our focus on Engineering Outcome CertaintyTM drives R&D results that shorten time-to-market for new products, ensure higher quality, reduced cost of quality and delivers greater innovation to compete in a global marketplace. Unlike most service providers who concentrate on “output” (performing tasks), Symphony Services delivers “outcomes” (based on results-oriented, performance metrics). This isn’t about staff augmentation; it’s about picking the right partner.

Product Quality Management:

Independent software vendors (ISVs) face a frenetic pace today to deliver innovative software releases to market. New forces such as improving the investment balance towards new (versus legacy) products, delivering a compelling cross-platform user experience, shifting to a software-as-a-service (SaaS) model, and enabling mobility are outstripping the traditional approaches to product quality management (PQM) where Quality through Inspection in a best effort model has not given expected results and has almost always fallen short to achieve desired product quality and customer satisfaction in agile models. Symphony Services has developed an innovative Product Quality Management solution to solve these problems, and offers PQM as a managed service to Independent Software Vendors, software enabled businesses and companies whose products contain embedded software. Symphony offers PQM services with Outcome CertaintyTM, a flexible engagement model designed to ensure alignment with clients’ ultimate business objectives.

Analytics Services:

Symphony Services has helped companies create value across the entire spectrum of analytics – from simple report creation, to sophisticated, closed-loop, analytical decision-support solutions. With numerous awards and an impressive customer list, our success has been driven by our commitment to enabling insightful, fact-based and agile business processes that produce superior results. We offer analytic services for ISVs including software companies, web-based service providers and infomediaries as well for large enterprises.

Engineering Services:

Symphony Services’ core expertise in Outsourced Software Product Services coupled with its deep understanding of Engineering design for Automotive, Aerospace and General Engineering customers, places it in a unique position to offer OPD services to the ISVs of ES tools, with an additional focus being in the areas of Geometry, Meshing and HPC. Symphony’s primary offering in Engineering Design to its OEM customers ranges across design and design optimization using CAD, simulation and computer aided testing across CAE and CFD and more the generic volume offerings like the Meshing Factory and the CAD Bureau Services.

Embedded Systems and Telecom:

With a combined experience of more than 2500 person years in the embedded and telecom space for markets like healthcare, telecom, consumer electronics etc, Symphony Services is well positioned to deliver the right technology platforms, solutions and time-to-market accelerators to help clients in this space, from M2M and consumer electronics solutions to Telecom and more. Symphony can quickly and cost-effectively help businesses to deploy M2M solutions. We offer M2M solutions for the following segments: Energy & Utilities, Healthcare, Retail, Security, Public Safety, Transportation, Connected Homes. Symphony provides solutions to customers across the telecom value chain. Our offerings cater to large network equipment manufacturers, semiconductor manufacturers supplying to the telecom market, wireless terminal product vendors and test and measurement equipment providers, worldwide. Symphony’s offerings can be mainly bucketed into 4 categories – Value Added Services, OSS/ BSS Applications, NGN Platforms & Wireless/ Cellular. Our global engineering teams are supported by our Center of Excellence where professionals with relevant domain and industry knowledge provide guidance to the community and act as incubators for new projects and new technologies.

Software Management Solutions:

Symphony’s Software Management Solutions (SMS) provide best-in-class Asset Management – Telecom Expense Management, Inventory Management, Infrastructure Management and Device Management. SMS maximize ROI for our clients leveraging integrated software and services executed through innovative business models that enable clients to reduce operational spend or increase capabilities that generate revenue. Symphony SMS draws from the company’s deep domain expertise in Business Operations Management and Software Lifecycle Management. SMS’ core market focus includes large to medium organizations with operations in North America, South America, Europe, Middle East and Asia Pacific.

Strategic Staffing:

Symphony Services is the recognized global leader in software and hardware product development services. We are 100% focused on the full product development lifecycle for Enterprise Software, ISV’s, and Embedded Systems. Our Strategic Staffing division identifies and provides the hardest to find hardware, firmware, and software consulting talent for the most demanding clients and their contractor requirements. Our nationwide network of technology experts work on site with our customers under their daily direction. Symphony Services’ rich global heritage and leadership in outsourced software and hardware product development have made it the logical choice for many US companies seeking strategic temporary staff augmentation. With our nationwide network, a deep multi-disciplined talent pool, an advanced placement processes and customers including Cisco, Motorola, TiVo and others, Symphony’s Strategic Staffing group can help your organization ramp up quickly and efficiently.

Distinctive Capabilities

Innovation is clearly the key today in differentiating software and software-enabled products. At Symphony Services, we help our clients get their innovative solutions to market faster, by providing advanced tools, processes and intellectual property – along with domain experts – across each phase of the product development lifecycle. Our unmatched track record of delivering value to our clients that speeds innovation is well documented, including a range of thought leadership materials below.

We know that results are the only measure of success, so we’ve revolutionized the outsourced software engineering engagement model by focusing on outcomes, not just resources and rates. With Symphony Services, Outcome CertaintyTM means we stand behind the commitments we make, and the work we do. We are giving clients what they need — the predictability (costs, schedule, quality) required to execute on their business strategy. And we put our money where our mouth is. Our risk-reward partnership model and focus on metrics and transparency ensure complete alignment with your business and R&D objectives.

Your Company at a Glance

• Year founded – 2002
• Revenues – $200M+
• Employees – 4000+
• Service lines – Enterprise Mobility, Cloud Solutions, Product Development, Product Quality Management, Product Lifecycle Management, Maintenance and Support, Analytics Services, Engineering Services, Embedded Systems and Telecom, Software Management Solutions, Strategic Staffing
• Headquarters location – Palo Alto
• Locations of global delivery centers – Palo Alto, Texas, Atlanta, Massachusetts, Tennessee, Argentina, Bangalore, Pune, Mumbai, Gurgaon, Noida, Beijing, Shanghai

For More Information

• Telephone – (650) 935-9500
• Fax – (650) 935-9501
• E-mail – info@symphonysv.com
• Web site URL – www.symphonysv.com

Certifications

• SAM CSS (O) Certification – 2011
• ISO 20000 Certified – 2008
• ISO 27001 Certified, 2007

Awards and Recognitions

• Internet Telephony TEM Excellence Award – 2011
• #1 R&D Service Provider in Software and ISV Vertical – 2011
• Top Awards for Technology Innovation and Delivery Excellence – 2011
• 1st Company to be awarded SAM CSS (O) Certification – 2011
• Leader in Gartner’s Telecom Expense Management Magic Quadrant – 2010
• Best Performing OPD Service Provider – 2009
• #1 R&D Service Provider – 2009
• Strong Positive rating in Gartner’s Marketscope for Telecom Expense Management – 2009
• Top 100 Innovative Services Providers by Global Services – 2006, 2007, 2008, 2009
• 1st Product Engineering Services Company to Receive the International Standard for IT Service Management – ISO 20000 Certified – 2008
• Ranked #1 in Software Engineering Provider – 2006, 2007
• Gold Certified Partner in Microsoft Partner Program – 2006

Additional content

“Our comprehensive analysis proves that Symphony stands out for delivering contemporary engineering services that strengthen clients’ competitive position, which in turn helps them lead their respective markets. Moreover, Symphony’s established global customer base and clear vision for the future of R&D make it the clear leader in the Software and ISV vertical. We congratulate them on this stellar performance and their ranking in our ‘Global R&D Service Providers Rating’ this year.”

– Pari Natarajan, CEO, Zinnov Management Consulting Ltd.

“Symphony is mature in its Software Asset Management (SAM) processes and understands the importance of such a standard. Symphony is well-positioned to lead the way and be certification ambassadors for the rest of the industry.”

- Lizum Mishra, Director, Business Software Alliance India Liaison Office

Symphony Services position as the “Leader” in the Magic Quadrant reflective of its reach and performance in the TEM and MDM sector. The company has built an effective, flexible Cloud- Based TEM system while continuing to invest in TEM/IT solutions to remain at the forefront as client needs evolve.

– Gartner TEM MQ, 2010

“The Global Services 100 is like an index of globalization in the services industry. This year’s list comprises companies headquartered in 19 countries, with customer locations in over 30 countries, and service delivery locations in 31 countries. A company that figures in this list bears testimony to the fact that it can serve global customers from multiple locations.”

- Ed Nair, Editor, Global Services

Company slogan

Engineering Outcome Certainty

Main marketing message

Symphony Services is a software innovation company that help clients ideate, develop, deploy and manage innovative software and software-enabled products.

NIIT Technologies became an independent organization in 2004, after spinning off from NIIT Ltd., India’s Global Talent Development Corporation which was established in 1981 with an objective to bring people and computers together, it has been heralded by independent media as a key catalyst for India’s IT growth.  NIIT Technologies has made strategic acquisitions and joint ventures to boost its offerings in its chosen verticals like the acquisition of German-based Softec Gmbh, a specialist revenue accounting and operation solutions provider addressing the airlines segment and ROOM Solutions of the UK, a leading player in the commercial Insurance market. Very recently NIIT Technologies entered into a (60:40) joint venture with Georgia – based media company Morris Communications. The new joint venture – NIIT Media Technologies – will offer integrated IT and business process outsourcing (BPO) services in North America.

Customers of NIIT Technologies have spoken in independent media and conferences on the association decision with NIIT citing high touch account management, superior service delivery, flexible contracts and ability to constantly reduce cost and increase productivity as the key parameters. The company is co-founded by Rajendra Singh Pawar, co-founder and Chairman of NASSCOM (India’s IT trade body) and Padma Bhushan (India’s third highest civilian honor).

Service Lines

NIIT Technologies focuses on the well-defined industry verticals of:

• Insurance
• Travel, Transportation and Logistics (Hospitality)
• Financial Services
• Media
• Healthcare
• Manufacturing & Retail

Financial Services:

• Data security, compliances
• Legacy maintenance and modernization
• New product lines
• IT Application support and maintenance
• IT Infrastructure support

Insurance:

NIIT Technologies has been servicing the Insurance Industry for over 17 years. The black book report has ranked NIIT Technologies as number 2 in the Insurance Industry. It contributes 33% to NIIT’s consolidated revenues.

• Channel and Customer Interface Solutions
• Core Systems, Legacy Modernization
• Enabling core Insurance Business Processes
• Regulatory Compliance and Tax Environments
• Intellectual Property-Solutions and Solution Accelerators
• Value Added Services

Travel, Transportation and Logistics:

Data monitor Black Book Report has ranked NIIT Technologies # 1 in the Travel Industry three times in a row. It has end-end business solutions in this space.

• Airlines and Travel Distribution
• Airports
• Surface Transport and Logistics
• Hospitality

NIIT Healthcare:

NIIT Technologies has launched an all-new Healthcare Division based in Orlando, Fla.

With a core philosophy focused on helping healthcare providers bridge the care gap, its products and services are designed to address continuity of care, which ultimately – and definitively – results in better clinical outcomes, increased patient satisfaction and improved physician loyalty.

The two products offered by this division are Preferr and MASH. Preferr is a SaaS-based electronic health records and referral management platform. By enabling a seamless collaboration between all providers – physician practices, hospitals, outpatient and diagnostic facilities, and laboratories – Preferr improves continuity and quality of care for the patient and improves physician connectivity.  M A S H (Manage, Analyze, Sustain, and Harness) is a one-of-a kind industry framework that connects the patient, the physician and the provider on a common technology platform. M A S H delivers various applications to transform the patient experience at different interaction touch points. The Check-in application on MASH reduces the check-in time by 80%.

NIIT Media Technologies:

NIIT Media Technologies (NMT) was formed by the joint venture between NIIT Technologies and Morris Communications. It is the world’s first solutions and services firm to provide media companies with comprehensive, media industry-specific, business and IT solutions and both front- and back-office operations delivery. With a track record of nearly 100 years of media industry, business process and technology expertise, NMT helps media companies enhance their operational efficiency, reduce their operating expenses and increase their revenue. NMT’s core offerings include:

• End-End Business Process Delivery
• Advertising and Sales Management Solutions
• IT and Business Consulting

Distinctive Capabilities

• Focus – work in very few verticals, have long client relationships – some contracts are over 15 years
• Flexible Contracts – business client’s way
• Management focus – senior management a part of steering committee review in all strategic accounts
• Future proofing the business – NIIT’s group company is one of the largest IT education service providers and largest in Asia, NIIT can build comprehensive, highly efficient ecosystem to support your IT and Business process needs. Many clients have successfully leveraged this model.
• Onsite Datacenter and Call Center – superior Disaster Recovery and true best shore offering

NIIT Technologies at a Glance

• Revenues: 280 Mn in 2010-2011
• Employees: 6200
• Verticals Globally: Insurance, Banking and Financial Services, Travel, Logistics and Hospitality, Media, Healthcare
• Service lines: Application Development Management, IT Infrastructure Management, Packaged Implementation, BPO
• Headquarters location: Atlanta, GA in North America and New Delhi in India
• Data Center and Call Center in US: Augusta, Georgia and Atlanta, Georgia

For More Information

• Telephone: 770 551 9494
• Fax: 770 551 9229
• E-mail: aninda.bose@niit-tech.com
• Web site URL: http://www.niit-tech.com

Certifications

• ISO 9001:2000
• SEI CMM Level 5
• CMMi Level 5
• ISO 27001

Awards and Recognitions

• NIIT Technologies Ranked No.1 globally among IT Outsourcers in Travel Industry Survey and #2 in Financial Services and Insurance, Datamonitor Black Book of Outsourcing 2010 survey
• Ranked No. 3 globally amongst 1800 IT outsourcers in Data monitor Black Book of Outsourcing 2010 survey, largest investigation with clients using outsourcing
• NIIT Technologies was ranked among top 3 globally by the American Society for Training and Development (ASTD) in the 2010 ASTD ‘BEST’ Awards.
• Novarica 2011 – Market Navigator (leading P&C provider for Insurance market)
• Ranked amongst Top 20 IT Outsourcing Vendors, ranked globally by the Global Services Survey 2010.
• Ranked amongst Top 10 Emerging ADM Vendors, ranked globally by the Global Services Survey 2010.
• Ranked amongst top 7 service providers in Gartner’s Industry research report in 2010 ”Seven Vendors Dominate the European Market for General Insurance Policy Administration Systems”
• NIIT Technologies receives the “National Award” for innovation in career development by the Global HR Excellence Awards at the Global HRD Congress 2010
• NIIT Technologies was amongst the Top 100 IT organizations ranked globally by IAOP. Best 20 in Financial Services and Insurance (no ranking), Best 5 in Travel 2009-2010
• Recognized amongst the top 50 IT Innovators for the year 2009 and 2008 by NASSCOM
• Awarded the Distinguished Services Award for their initiatives and efforts in promoting business with USA by Georgia Tech Center for International Business Education & Research

Case Studies

• http://www.businesswire.com/news/home/20110912006552/en/NIIT-Technologies-Launches-Solutions-North-American-Airline
• http://www.businesswire.com/news/home/20110713006207/en/NIIT-Technologies-Enters-Strategic-Partnership-Morris-Communications
• http://www.niit-tech.com/media/media-release/niit-technologies-ranked-no1-globally-among-it-outsourcers-travel-industry-surve

NIIT Technologies’ Slogan

“Best and Big Enough”

Existing customers have independently ranked us to be the most significant and focused partner providing superior services, meeting and exceeding agreed deliverables, hence providing highest customer satisfaction in independent surveys.

HP is the second-largest information technology services company in the world, with 210,000 services employees supporting more than 1,000 business and government clients in 90 countries. Highly skilled people with expertise in technology, collaboration, service excellence, and every major industry provide our clients with integrated solutions across applications, business processes, infrastructure technology outsourcing, consulting, and support—the most comprehensive end-to-end IT services available. It’s a powerful combination of resources and talent that gives you the scale and scope to manage and align your business and technology to gain a competitive advantage.

HP Application Services – harness applications expertise to accelerate your business success
For nearly 50 years HP has been developing and managing applications for more than 700 clients worldwide. We have consistently been recognized as an AO leader among the Tier 1 analyst firms due to our 50,000 applications and industry experts working with clients to plan, develop, integrate, and manage custom applications, packaged software, and industry-specific solutions. Clients can also leverage our vast global delivery network of 32,000 applications resources in cost-advantaged global delivery centers across 5 geographies to better support their business objectives, improve operational performance, and realize a higher rate of return on their application investments while managing their costs.

Whether it is something as simple as a web-based collaboration solution or as complex as an application transformation journey, HP Application Services can help you make both a reality.

Service Lines

HP delivers consulting, development, integration and outsourcing through a comprehensive portfolio of applications and industry solutions.

Application Service Lines are:

• Transformation & Integration Services – includes Application Modernization, SOA and Integration, IT Transformation Consulting, IT Transformation to the Cloud, and Information Portals and Collaboration
• Applications Development Services – includes Applications Development, Testing and Quality Assurance, Mobility and Agile Implementation
• Enterprise Applications Services – includes SAP Solutions, Oracle Solutions, and Microsoft Solutions
• Enterprise Information Services – includes Business Analytics, Business Intelligence, Data Management, Content Management, Enterprise Information Management
• Applications Management Services – includes Applications Management, Portfolio Management and Applications Rationalization

Industry Solutions

HP provides end-to-end solutions based on differentiated HP intellectual property to address the core business challenges of clients in key industries.

• Aerospace
• Automotive
• Consumer Goods
• Education
• Energy and Natural Resources
• Financial Services
• Government
• Healthcare and Life Sciences
• High Tech and Electronics
• Media and Entertainment
• Midsize Business Center
• Retail
• Telecommunications
• Transportation
• Utilities

Distinctive Capabilities

HP differentiates itself in application services by helping clients across key industries transform rigid, inflexible environments to streamlined, agile environments that adapt quickly to business needs. HP’s own IT and Applications Transformation stands as a testament demonstrating our capabilities to deliver

• Operational Excellence – Consistent, predictable delivery with adherence to service level commitments in which 90% of HP clients consistently rate our enterprise services as “Good” or “Excellent”
• Breadth – HP one stop for all needs: assessment, strategy, design, development, implementation, integration, management, & maintenance.
• Range – HP’s extensive range of infrastructure and software solutions combined with our partner ecosphere ensures the best fit for our clients’ needs.
• Skill – Hands on experience working with a wide range of legacy environments and newer technologies.
• Expertise – Domain-specific experience for creating and investing in vertical proprietary solutions.
• Support – HP Financial Services offers our clients flexible financial options to re-invest savings in other strategic initiatives.
• Flexibility – Market leading software that delivers automation, analysis, execution and management along with services in “as a service” models.
• Dynamic – Methodologies to systematically balance and sustain the maintenance-to-innovation mix with insight, scalability, flexibility and speed.

Hewlett-Packard at a Glance

A Technology Company Unlike Any Other – HP products and services are used by millions of people every day.

Founded in 1939, HP is the world’s largest IT company, with revenue totaling $126 billion for fiscal 2010. No other company offers as complete a technology product portfolio as HP – spanning printing, personal computing, software, services and IT infrastructure. From handheld devices to some of the world’s most powerful supercomputer installations, this comprehensive portfolio helps us match the right infrastructure and business offerings to our customers’ specific needs.

Today, although our corporate headquarters are still located in Palo Alto, California, we have more than 320,000 employees doing business in 170 countries on six continents managing over 200 data centers, 380,000 servers, 5.4 million desktops, and 17 million IP addresses. At HP we are creating new possibilities for technology to have a meaningful impact on people, businesses, governments and society around the world.

For More Information

• Contact HP
• Find HP Office Locations
• HP Worldwide Sales and Services Directory
• www.hp.com

Certifications

HP Global Delivery Applications Certifications include:

• CMMI
• ISO 20000
• ISO 27001
• ISO 9001
• BS15000
• PCMM

SAP Certifications

• SAP Global Partner – Provider of Cloud Services
• SAP Global Partner – Technology
• SAP Global Partner – Services
• SAP Global Partner – Hosting
• SAP Global Partner – Business Process Outsourcing (BPO) for HR
• SAP Global Alliance Partner – Support
• SAP Software Partner
• SAP Global Run SAP Partner for Solution Operations
• SAP Regional Run SAP Partner for Solution Implementation

SAP’s First Global logo partner certified on SAP methodologies; several global & regional agreements
HP is the first company to be certified by SAP AG to provide solution implementation and solution operations for clients using the Run SAP^® methodology.

Oracle Certifications

• Oracle’s First Global Oracle logo partner, with several National Logo Partnerships
• HP – Certified OCP, Siebel , Oracle E-Business – Technical & Functional consultants
• Resources certified on Siebel 8.x in Siebel CCC, CISCO IPCC, Analytics, Oracle PL-SQL and ITIL,
• Certified Advantage Partner
• Certified for JDE World and EnterpriseOne

Awards and Recognitions

HP Applications Services:

• #3 Worldwide Application Management Services, IDC 2011
• Leader – Forrester WaveTM North America Applications Outsourcing, 2010
• Leader – Forrester WaveTM EMEA Applications Outsourcing, 2010
• Leader – Anastasia, EMEA Application Outsourcing, 2010
• Leader – Common Sense Advisory’s rankings for the language services industry, 2010
• Leader – Gartner’s Magic Quadrant for SAP Outsourcing, North America, 2009
• Leader – Forrester’s SAP Implementation Providers Wave, 2009
• Coauthor of ITIL versions 1.0, 2.0, & 3.0

HP Global Delivery Applications has been a leader in certifications:

• First SEI CMMI Level 5 certified company in China
• First SEI CMMI Level 3 certified company in Central America (Costa Rica)
• First SEI CMMI Level 3 certified company in Egypt
• First ISO 20000 certified company in Philippines
• First BS15000 certified company in the world (India)
• First PCMM Level 3 certified company in China

Case Studies

Italian Ministry of Instruction, University and Research (MIUR)
MUIR increased investments in innovation, improved agility/continuity and reduced costs with HP Applications Modernization Services.

DIRECTV initiatives increase capacity, reliability, customer satisfaction and cost-efficiency
Since its very first customer, DIRECTV partnered with HP to optimize performance and aid growth.

An enterprise data warehouse that improved operational performance is exactly what 7-Eleven needed to maintain market dominance.
Today, HP helps the retail giant maintain its market dominance by managing the critical applications that keep it going 24/7 and providing best-in-class order management.

TriZetto was founded in 1997 and employs 2,450 people. One hundred percent of its revenue is derived from providing solutions to the healthcare industry. TriZetto has over 330 payer customers, which include health plans, benefits administrators and over 60% of Blue Cross Blue Shield plans. TriZetto processes 27% of managed Medicare and 46% of managed Medicaid on its systems. TriZetto is owned by Apax Partners, BlueCross BlueShield of Tennessee and the Regence Group.

Only TriZetto has invested in a long-term architectural approach to bring core, care and constituent capabilities together with services to deliver a powerful solution that helps payers triple their operating margins while supporting new initiatives—value-based incentives, payment bundling, and new delivery models like Exchanges.

Service lines

TriZetto focuses only on the healthcare industry and provides solutions that meet 5010 and ICD-10 compliance initiatives, drive administrative efficiency, improve the cost and quality of care and compete to win in the new era of healthcare reform. TriZetto provides services for all lines of business including commercial, specialty, Medicare and Medicaid. TriZetto’s staff has extensive experience with plans working across all lines of business and supporting local, provider-owned plans, regional Blue Cross Blue Shield plans and national payers.

Because leading software is not enough to win in today’s healthcare market, TriZetto continues to expand the scale and scope of its services capabilities. In 2010, TriZetto signed a strategic agreement with Syntel to expand its IT services. In 2010, it also acquired Tela Sourcing to expand its BPO capabilities including full BPO; front-end; enrollment; billing; claims administration; configuration; customer service and Medicare-specific enrollment, eligibility and reconciliation. With the acquisitions, TriZetto has more than 70 customers and can now offer outsourcing on both TriZetto and non-TriZetto applications.

Distinctive capabilities

TriZetto Advantage Services help payers increase administrative efficiencies. Managing more than 30M lives in its data center, TriZetto has the scale to drive and manage the business of healthcare. More importantly, it has the proven best practices and proprietary tools to execute scale with the efficiency and precision that drives bottom line results. TriZetto BPO customers typically save between 20-40% for core administrative functions. TriZetto Hosting customers typically achieve a 3% or better operating margin; adding BPO to that integration picture can improve the operating margin to almost 6%.

TriZetto at a glance

• Year founded: 1997
• Revenues: TriZetto is a private company and does not report revenue
• Employees: 2,450
• Service lines: BPO, Application Management and Hosting, and Consulting
• Headquarters location: Greenwood Village, CO
• Locations of global delivery centers: Pune, India; Baltimore, MD; St. Louis, MO; Naperville, IL

For more information

• Telephone: 800-569-1222
• Fax: NA
• E-mail: salesinfo@trizetto.com
• Web site URL: www.trizetto.com

Certifications

• SAS 70
• ISO 9001

Representative awards/industry recognition

• 2010 VAR 500
• 2010 HCI 500
• InformationWeek 500 2010
• 2010 Software 500
• 2011 Support Capability and Performance (SCP) Certification from Service Strategies Corporation
• Ten Best Web Support Sites, 2009, The Association of Support Professionals

Additional content

• TriZetto’s QNXT Ranked #1 for a Third Year in Gartner 2011 MarketScope Research
• Can include one graphic (suggestions: diagrams illustrating market share, growth, methodologies): NA
• URLs for to up to 3 of your customer case studies: NA

Company slogan

Powering Integrated Healthcare Management

Main marketing message

Through the power of integration, TriZetto Hosting customers typically achieve a 3% or better operating margin than those not using our integrated solutions; adding BPO to that integration picture can improve the operating margin to almost 6%.

Systems In Motion’s investment in a truly agile, domestic technology development capability provides high performing US enterprises with the perfect balance between cost, expertise and business alignment needed to drive growth in a dynamic marketplace.

Service Lines

Systems In Motion’s key areas of expertise include the following horizontal services:

• IT Strategy and Consulting
• Application Development and Management
• Integrated Testing
• Business Intelligence and Data warehousing

Primary areas of vertical expertise include:

• Financial Services
• Healthcare
• Retail
• Telecom
• Manufacturing

Distinctive Capabilities

Systems In Motion is changing the status quo in the outsourcing industry. It is no longer true that a US enterprise has to go offshore to create cost efficiency for their technology investments. Though our focus on local workforce development, a strong foundation of operational expertise tightly integrated with deep domain consulting capability, Systems In Motion has developed a service model that is a true competitive differentiator for our customers.

Our Company at a Glance

• Year founded – 2009
• Revenues – Annual Revenue Run-rate is currently $22 million
• Employees – Total staff of 200+
• Service lines – Application Development, Application Management, Testing, BI/EDW
• Headquarters location – Fremont, CA
• Locations of global delivery centers – Ann Arbor, MI

For More Information

• Telephone – (415) 367-4479
• Fax – (510) 795-1421
• E-mail – info@systemsinmotion.com
• Web site URL – www.systemsinmotion.com

Recognitions

“I’m very impressed with Systems In Motion. Your engagement manager is a rock star, and the team outperforms my expectations in terms of their flexibility and commitment to quality. After working with large offshore companies for many years, I firmly believe that Systems In Motion’s Inshore delivery model is the right balance of agility and cost-performance for fast growing companies like Chegg. ”
- Chuck Geiger, CTO, Chegg.com

Case Studies

http://www.systemsinmotion.com/customers.html

Our IT portfolio consists of E-Commerce, Business Intelligence, Content Management, Third Party Testing and Custom Solutions.  In SCM, we specialize in Source-to-Pay (S2P), Procure-to-Pay (P2P), Spend Management and MRO.  Corbus offers a complete set of PMO solutions including Project Management Capability Assessment, Project Recovery, Project Plan Validation and the Project Audit, and Enterprise Project Management Software.  Corbus has been a leading Business Process Outsourcing (BPO) provider offering Procurement, Supply Chain, E-Commerce and Credit Services.

Corbus creates technology-empowered solutions with industry leading processes and technologies that deliver business value to global clients through year-on-year savings. We are known for our ability to work in true partnership with clients to innovate and bring cost reduction along with enhanced product quality.  Corbus’ alliances allow for effective use of resources and modern knowledge and technology.  With competitive positioning and complete transparency, Corbus and clients together achieve success.

Corbus is a global organization, headquartered in North America with presence in Europe and Asia Pacific markets. Corbus is a wholly owned subsidiary of Soin International LLC, a private multi-national holding company that provides strategic management, administrative systems, and financial support to a diverse array of worldwide subsidiaries and affiliates.

Service Lines

• E-Commerce
• Web Application Development
• Business Analytics
• Digital Marketing
• Mobility Solutions
• Cloud Enablement
• Strategic Sourcing
• Supply Chain Platforms & Tools

Corbus at a Glance

• Founded: 1994
• Employees: 700+
• Service lines: Aviation, Consumer Package Goods (CPG), Retail, Oil & Gas, Manufacturing, Media, Healthcare, Publishing
• Headquarters location: Dayton, Ohio
• Locations of global delivery centers: United States, United Kingdom, China, India, Switzerland

For More Information

Telephone: +1 888-608-9975
Fax: (937) 586-3059
E-mail: sales@corbus.com
www.corbus.com

Certifications

• ISO 9001:2008
• Six Sigma
• ISO 27001
• ITIL
• Certified Minority Business Enterprise

Awards and Recognitions

• Innovation Award
• Amity HR Excellence Award for Overall Corporate Culture
• Golden Peacock National Quality Award
• Business Journal “Best Places to Work”
• The Global Outsourcing 100 List
• “India’s Best Companies to work for”
• “Fast 25″ by Business Journal
• “Exciting Emerging Companies to Work for”
• “Amity Corporate Excellence Award for Leveraging Technology in Global Business”

In order to meet these needs, Allegis Group Services provides three distinct service offerings that can be delivered individually or in combination to meet every human capital or workforce management need that your company may have. Each service is comprehensive and fully customizable to align with your goals for a world-class workforce that is built to lead your company into a successful future.

Allegis Group Services’ Workforce Management Solutions help companies manage the entire spectrum of processes and systems that requisition, procure, manage and pay a contingent workforce and staffing supplier community. Our solutions encompass more than just the automation of these processes through a technology system. They include the entire solution design, process optimization, active cost management, reporting analytics, performance management, overall program oversight and sharing of best practices from the other highly successful programs we design and manage.

Service Lines

RPO – Recruitment Solutions from Allegis Group Services. Allegis Group Services has succeeded with world-class organizations by providing flexible solutions that significantly impact their recruitment function with results. Our recruiting culture and passion to succeed on every assignment is unparalleled in the industry and always assures that our client’s goals are achieved.

Executive Search and Management Recruiting from InSearch Worldwide. InSearch Worldwide has built a Management Recruiting solution on 20+ years in the executive search industry. Our solution is designed to meet each customer’s need for either senior-level professionals or individuals with qualifications that are difficult to identify in the marketplace. When you choose InSearch Worldwide for your executive search needs, you’re working with a team with specialized expertise in the following:

• Attracting pivotal talent on a global basis
• Actively sourcing passive job seekers
• Providing a positive candidate experience
• Recruiting across major functions (HR, Technology, Marketing, Operations, Legal, Finance, etc.)

Distinctive Capabilities

Allegis Group Services^® Inc., an operating company of Allegis Group^® Inc., provides human capital and workforce management solutions to customers in a wide range of industries across the globe. Our offerings include Managed Services (MSP), Recruitment Process Outsourcing (RPO), Executive Search and Consulting Services.

Whether you’re looking to optimize the use of your contingent workforce program, outsource your organization’s recruitment needs or want to analyze key market trends to better serve your business needs, Allegis Group Services can help. Through distinct service offerings, we employ industry best practices and our experience to assist our customers in maximizing the efficiency and effectiveness of their workforce programs.

Allegis Group Services at a Glance

• Year founded: 2001
• Revenues: AG 2010 revenue- $6.4B
• Employees: 524
• Service lines: RPO, MSP, Executive Search, Consulting Services
• Headquarters location: Hanover, Maryland
• Locations of global delivery centers (active on six continents): London, Toronto, Frankfurt, Bangalore, Beijing

For More Information

Telephone: 877-247-4426
www.allegisgroupservices.com

Awards and Recognitions

• GM Supplier of the Year ‐ 2011 (GM Award Video)
• Microsoft Premier Vendor Status ‐ 2010
• Rockwell Collins Presidents Award ‐ 2009

Telvista began operating in 1997 as a small contact center based in Richardson, Texas. Since merging with international outsourcer Grupo Tecnico de Servicios (GTS) in 2002, we have grown into a multinational organization by building several state-of-the-art call centers in the United States and Mexico, offering broader contact center solutions for our clients.

Telvista consistently performs at the top among outsourcers, and we are always looking for new ways to “wow” customers because we want to be the best in the industry. By implementing the Net Promoter Score® (NPS) customer loyalty metric in our business, we have been able to transform the call experience, increase customer loyalty, and drive business results for our clients.

Telvista provides creative, high-quality business solutions to a wide range of companies, from the Fortune 1000 to fast-growing start-ups. We consistently provide each client with innovative solutions specifically designed to increase revenues and lower costs.

Telvista serves a large client base and a diverse set of industries, including technology, telecommunications, financial services, retail, and others. We also hold a unique position within the industry – the ability to scale and grow with our clients while offering the flexibility and focus of a smaller partner. Whether a client has 25 seats or over 1,000, our personalized approach and attention to detail ensure a successful partnership.

Service Lines

Customer Care. Telvista understands the crucial role of your customer care operation in maintaining and growing loyal relationships between you and your customers. As your customer care partner, we handle each and every customer interaction with the kind of quality that breeds customer loyalty, protects your brand, and ultimately ensures long-term success and profit.

Technical Support.Technical support contacts are not only critical to customer satisfaction but also provide a unique opportunity to build customer loyalty through superior service.  When a customer contacts us with a technical problem, our team provides the knowledge, processes, and personal skills to solve the issue quickly and efficiently, leading to increased satisfaction and customer loyalty.

Sales and Order Management. Telvista has the expertise to help you maximize marketing and selling efforts, and increase overall market share – ahead of your competition.

Loyalty Programs. In today’s highly competitive environment of educated consumers and constant innovation, loyalty programs are an effective and essential part of any customer care strategy.

Professional Services and Consulting. Telvista becomes a partner in the success of our clients by offering a broad range of contact center consulting services specifically designed to seamlessly integrate people, process, and technology. Our technology solutions enable clients to maximize their customer care operations by driving efficiencies and enhancing the customer experience.

Distinctive Capabilities

Telvista is a strategic partner to its clients. We align our program execution and metrics with client objectives so we can always offer best practices, experience, and expertise that help achieve their business goals. Our nearshore contact centers are all within a four-hour flight of most major U.S. cities. Because our centers are in Mexico, we have a better understanding and ability to understand and serve the U.S. Hispanic market than offshore or domestic contact centers.

Telvista at a Glance
Year founded – 1997
Employees – 7,000 employees
Service lines – Customer Care, Technical Support, Sales, Loyalty, Self-Service, Professional Services
Headquarters location – Dallas, TX
Locations of global delivery centers – 7 Centers – Dallas, TX; Danville, VA; Tijuana, BC, Mexico (3 centers); Mexicali, BC, Mexico; Mexico City, DF, Mexico

For More Information

Telephone – (800) 563-9699 Option 1
Fax – 972.919.8145
www.telvista.com

Certifications

• PCI – DSS Certification
• Net Promoter Certification

Awards and Recognitions

• Top 50 Teleservices Agencies – Since 2001
• Super Empresas – Since 2005
• Top Outsourcer – Since 2005
• MVP Quality – 2001, 2002, 2006

As the second largest BPO company based out of India, WNS “extends the enterprise” of some of the world’s best brands. WNS provides industry-focused and cross-industry solutions in key industry verticals that include Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process outsourcing such as finance and accounting, customer care, technology solutions, research and analytics and industry-specific back-office and front-office processes. We offer decision-support services through our Research and Analytics capabilities. Our Business Transformation Outsourcing enables the client organization to outperform as a highly efficient, productive and dynamic organization.

We enable clients to outperform with our passion for service and innovation. Clients benefit from our global delivery network and a comprehensive outsourcing services offering. Deep industry knowledge and expertise, a partnership approach, comprehensive service offerings and a proven track record enable us to deliver business value to many of the world’s leading companies. We are passionate about building an organization that is valued by our clients, employees, business partners, investors and the community at large. Our management team comprises accomplished professionals from leading global organizations. Each member brings deep business acumen and outsourcing domain expertise, ensuring a strong growth curve.

Service Lines

Banking and Financial Services – WNS has end-to-end capabilities in the banking and financial processes. We support diverse segments, including banking, asset management and brokerage. To offer a glimpse of our services across the value chain in a year, we process over five million checks, manage over one million customer and broker calls, and process more than three million back-office transactions. Our resources are certified professionals in public accounts, underwriting and SAS programming. WNS offers a proprietary software for lending management called Digital LoanTM.

Insurance Services – WNS offers end-to-end solutions across the entire spectrum of life, property and casualty, and health insurance processes. The quantum of our operations across the value chain is significant. In a year, we process over 20 million claims transactions, handle over one million customer transactions and over two-and-half million calls, and perform over 250,000 life and pensions transactions. Our resources in insurance are trained professionals with AICPCU (IIA) /IF-1 of CII / CPA / CFP and AAPC certifications. WNS offers clients its proprietary auto-claims management software, ProClaimTM.

Travel and Leisure Services – With over 30 clients in airlines, travel agencies and GDS providers, WNS has a deep understanding of the Travel and Leisure industry. Our services across the value chain include over 140 processes, many of which are end to end. WNS manages in a year over eight million customer interactions, 20 million flight coupons, five million passenger requests and cargo operations for 1,900 flights. Our resources are IATA and UFTA certified.

Finance and Accounting – WNS has a comprehensive service offering that supports end-to-end functions in a Chief Finance Officer’s office. In a year, WNS manages over 62 million transactions with a value of over USD 70 billion, delivers transactional to high-end F&A and supports transactions in over 25 major global currencies and multiple ERP applications. We have been consistently delivering over 40 percent annual savings to our clients and taking our relationships further through continuous process improvements and service levels. Our resources are CA / CIMA / CPA qualified. WNS has a global partnership with CIMA.

Research and Analytics – WNS has a rich pool of domain consultants who offer knowledge-intensive services that support executive decision-making. Our 1,500+ analysts with advanced qualifications, such as MBA, Chartered Accountancy and PhD (statistics), and service more than 45 clients in the United States and Europe. Our KPO services are spread across industry verticals such as CPG and Retail, Financial Services, Media and Entertainment, Professional Services and Emerging Verticals. The high-business-impact WNS KPO solutions come with multilingual capabilities.

Contact Center – As part of WNS Customer Care Outsourcing, our contact centers handle 20 million calls, two million e-mails and one million white mail in a year. The calls range from query handling to rules-based response and judgment-based decision-making. The WNS contact center handles scripted and unscripted calls, with an average handling time of eight minutes for unscripted calls. We run 35 different voice processes with 95 percent inbound calls and five percent outbound calls.

Legal Services – WNS offers legal processing outsourcing to clients that include the UK’s leading conveyancing law firms, personal injury litigators and global insurers. We have a resource base of over 400 skilled lawyers, legal graduates, paralegals and case handlers. We manage robust data and inbound/ outbound voice processes. Our service offering includes property law, personal injury claims, law firm back-office operations and corporate legal support services.

Transformation Solutions – WNS Transformation Solutions are geared towards aiding organizations to achieve sustainable business transformation through operational excellence. The three-pronged strategy includes operational transformation by leveraging our global operations with lower-cost operating models, process reengineering, benchmarking and best practices, and domain and technology innovations; sustainable change where we architect a transformation vision and road map that incorporates organizational change and enables the realization of sustainable business results; and actionable insights that leverage the WNS strength in analytics to drive direct business impact. Our service offerings include consulting and program management services, process and quality services and technology services.

Emerging Businesses – WNS has over the years effectively tapped into the emerging business opportunities in sectors such as Shipping and Logistics, Healthcare, Retail and Consumer Packaged Goods, Manufacturing and Utilities. Across the value chain, we process over two million customer transactions and manage payrolls for over 200,000 retail employees annually. WNS clients include several Fortune 500 companies.

Distinctive Capabilities

The WNS key differentiators “extend the enterprise” of our clients and are geared to help businesses outperform. The following distinctive values power each client relationship that WNS builds:

• Business Transformation: WNS recognizes the need for outsourcing to drive strategic change in an organization and create business value year-on-year. WNS looks beyond delivering operational efficiency, service level agreements and lowering costs and transforms the client’s business.
• Partnership Approach: WNS works seamlessly with clients through complete alignment of interests. We structure financial models that best respond to the stage of the relationship – transition, stabilization, continuous improvement – and our clients’ goals for the relationship.
• Deep Domain Expertise: Outsourcing services impact business performance when they are combined with industry intimacy. Our strong capabilities in each industry vertical we operate in, coupled with our endeavor to constantly upgrade the skills of our employees, ensure we deliver service with a distinctive edge.
• Global Delivery Capability: We offer global delivery capabilities to support our clients’ global enterprises. The WNS Global Delivery Network gives clients access to a scalable and flexible infrastructure with the desired skills, services, cultural alignment and language capabilities at the right price at onshore, nearshore or offshore centers.

WNS at a Glance

• Year founded: 1996
• Revenues: USD 616 million (2011)
• Employees: 21,000+ (2011)
• Service lines: Banking and Financial Services, Travel and Leisure Services, Insurance Services, Finance and Accounting, Research and Analytics, Contact Center, Legal Services, Transformation Solutions, Emerging Businesses
• Headquarters location: Mumbai, India
• Locations of global delivery centers: 23 delivery centers across India, USA, UK, Australia, Costa Rica, the Philippines, Romania, Sri Lanka and UAE

For More Information

Corporate Offices Telephone Nos.:

• Mumbai: +91 22 4095 2100
• New York: +1 212 599 6960
• London: +44 207 440 0800

Fax Nos.:

• Mumbai: + 91 22 2518 8307
• New York: +1 212 599 6962
• London: +44 207 440 0808

E-mail: info@wns.com

www.wns.com

Certifications

• ISO 9001:2008 – Bureau Veritas Certification, Moody’s International
• ISO 14000 – Bureau Veritas Certification
• ISO 27001:2005- British Standards Institute
• PCI DSS – Control Case
• SAS70 – Type II Attestation by Ernst & Young

Awards and Recognitions

BPO Leadership:

• Dual Recognition at the BPO Excellence Awards 2010-11
• Best New Outsourced Services Delivery by Shared Services & Outsourcing Network (2010)
• Best New BPO Locator of The Year by Business Process Association of Philippines (2010)
• Industry-specific multi-year winner – IAOP Global Outsourcing 100 (2010)
• Special Award at the NASSCOM Corporate Awards for Excellence in Gender Inclusivity in the Best BPO

Company category (2010)

• Dian Masalanta Award of the Year for being a dynamic new partner of the National Voluntary Blood Services Program by Govt. of the Philippines (2010)
• Best New Outsourced Services Award by SSON (2009)
• Among the Top 3 BPO Companies in India for six consecutive years (NASSCOM)
• Among the Top Ten BPO Companies to Work for in India (Business Today)

Domain Leadership:

• In the Top Five FAO Market Star Performer for the second consecutive year by Everest Group (2010 / 2011)

Quality and Technology Leadership:

• Golden Peacock National Quality Award for Overall Business Excellence and Quality Standards (2011)
• IDG Media CIO 100 Special Category Award in recognition of WNS’s Infosec architecture and implementations (2010)
• NetApp Enterprise Innovation Award (2010)
• Maharashtra State IT Award (2010)
• Best Project Achievement in Green Six Sigma Award at WCBF, USA (2009)
• Golden Peacock Eco-Innovation Award for Green Lean Sigma Program by The World Environment Foundation in association with the Institute of Directors (2009)

Case Studies:

• How WNS increased conversion rate by 50 percent for Travelocity’s inbound offline sales:
  http://www.wns.com/Resources/Case-Studies/Case-Studies-Detail/entryid/3.aspx
• Finance and Accounting: End-to-end consolidation of the order-to-cash cycle for a global air delivery and freight services provider:
  http://www.wns.com/Resources/Case-Studies/Case-Studies-Detail/entryid/30.aspx

Antex International is headquartered in Geneva, Switzerland and was founded in 2005 by the Italian-based group Fis Antex as a response to the growing demand of its multinational clients for multi-country-service capabilities. In November 2010 Antex International opened a shared-service center in Chisinau, Moldova and, starting in 2011, expanded its services to Greece and Cyprus.

Antex International closely follows industry best practices and provides its clients with cost-efficient and high-quality support services. Our flexible approach allows us to adjust our services to the individual needs of each client while maintaining a high level of process proficiency. Our optimized service delivery model provides our clients with the infrastructure depth, professional integrity and client service level maturity that you expect from your outsourcing partner.

Service Lines

Payroll outsourcing – Antex International allows your organization to achieve more coherence and effectiveness in its payroll administration processes. Clients benefit by taking advantage of our larger processing scale, language capabilities, local infrastructure and other resource-focused capabilities. Our multi-country payroll outsourcing service utilizes an integrated service delivery process while providing our clients with a single user interface and centralized project management.

HR Services – Rather than viewing HR Administration outsourcing entirely as a cost-cutting initiative, Antex International’s philosophy is to search for ways to support our clients that not only take control of the in-scope processes but also transform these processes and underlying technologies if needed. We take an end-to-end view of the function, looking for optimization opportunities and operational efficiencies.

Time and Attendance Management – Antex International’s time and attendance systems, combined with shared centers assistance, support clients during all T&A process phases (including end-user technical assistance). Our time and attendance recording systems are Web-based and vertically developed, allowing our clients and their employees a simple and effective full-service solution required for effectively facilitating time and attendance processes.

Expense Management – Our expense management technologies and service processes support a highly collaborative and proactively supported commercial offering that includes:

• Managing the entire business travel process through a single on-demand service
• Utilizing world-class proprietary Web-based technologies to enhance work flows and process responsiveness
• Eliminating traditional paper-based and first generation electronic expense refund procedures
• Simplifying and optimizing company transport and travel management processes

Distinctive Capabilities

• In-country presence, expertise and client support
• Proprietary processing application which is localized and supports data consolidation across the region
• Highly developed collaboration and service delivery tracking tools
• Secure and business-continuity resilient delivery model

Your Company at a Glance

• Year founded: 2005
• Revenues : 78M
• Employees : 700
• Service lines: Payroll, HR Administration, Time & Attendance Management, Expense Management
• Headquarters location: Geneva, Switzerland
• Locations of global delivery centers: Lisbon, Portugal; Madrid, Spain; Paris, France; Athens, Greece; Milan, Italy

For More Information

Telephone: +41225087058
E-mail: info@ai-emea.com
www.ai-emea.com

Case Studies

• Things to Consider when Choosing Global Payroll Outsourcing Services
• http://www.crowehorwath.net/crowe-horwath-global/news/Crowe_Horwath_International_Appoints_John_Stewart_International_Tax_Director.aspx