Cloud

The Shift to a Patient-Centric Healthcare Ecosystem

The Shift to a Patient-Centric Healthcare Ecosystem

Data is at the epicenter of the transformation of U.S. healthcare to a consumer-centric ecosystem, primarily due to the multitude of participants who want to view what they need, when they need it, via the channel they prefer. Additionally, it all must be their information, and it must be accurate. Thus it has become imperative […]

Explosive Growth Is No Accident: Driving Digital Transformation in the Insurance Industry

Explosive Growth Is No Accident: Driving Digital Transformation in the Insurance Industry

A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective strategies for overcoming internal obstacles to digital transformation and the crucial role data plays in any insurance carrier’s business. Additionally, it clarifies the foundational capabilities that are key to a successful digital transformation initiative. They include: Driving business transformation with […]

Getting Your Business Ready for the Internet of Things (IoT)

Getting Your Business Ready for the Internet of Things (IoT)

According to an Information Week report, Internet Protocol Version 4 (IPv4)[i] has almost run out of addresses for devices. That’s why IPv6 had to be introduced: to ensure that we can move from the 10 billion connected devices today (more than the population of the world) to over 50 billion connected devices in 2020, according […]

Top 9 Innovation Trends in Outsourcing for 2015

Top 9 Innovation Trends in Outsourcing for 2015

Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in their outsourcing agreements. It is based on 100 in-depth interviews with senior outsourcing buyers. More than four fifths (83%) of buyers say they have experienced innovation in their outsourcing relationships Nine in ten (92%) say their outsourcing partners want to […]

The Six and a Half Things You Really Need to Know About Outsourcing | White Paper

The Six and a Half Things You Really Need to Know About Outsourcing | White Paper

Outsourcing may be one of the most complex topics in business today. Amazon.com lists almost six thousand book titles on the topic. In comparison, rocket science earns only 2,500 entries on Amazon’s list. If you are considering outsourcing or are on an outsourcing taskforce you must be wondering what the important bits are. You will […]

Insurance Forecast: The 13 Big Challenges of 2015 or How to Leave the ’80s Behind | Article

Insurance Forecast: The 13 Big Challenges of 2015 or How to Leave the ’80s Behind | Article

The premise of the best-selling book “Who Moved My Cheese” was that people and companies needed to be flexible and willing to change when their environment did. When the Outsourcing Center asked four of the outsourcing experts in the insurance space to enumerate the biggest challenges the insurance industry faces in 2015, the unifying answer […]

Cloud Contracts: Four Legal Traps to Avoid

Cloud Contracts: Four Legal Traps to Avoid

Read that cloud computing contract again. Trust us, it’s not as simple as it looks. Here are four legal traps to look out for before signing on the dotted line for a cloud-based service. 1. Intellectual Property Exposure “When moving trade secrets to the cloud, the customer must ensure the cloud provider has adequate protections […]

Is Your Maintenance & Support Approach Making Your IT Sick?

Is Your Maintenance & Support Approach Making Your IT Sick?

Rx for World Class Support: A Dose of Prediction Leads to Problem Prevention I just returned from a fantastic week on Italy’s Amalfi Coast to celebrate my mother’s birthday!  A trip that we’d talked about for years, planned last minute in April and started to regret in May. How could anyone regret a trip to […]

Cloud Contract Checklist

Cloud Contract Checklist

The cardinal rule is that before you sign a cloud-based outsourcing contract, ensure your contingency and disaster recovery plans are water tight. Mitigating risk is the responsibility of the end user as is extracting value from outsourcing contracts (with or without cloud-based elements). Today, every outsourcing contract must have the following considerations:   Short-term Outsourcing/ […]

Transition to Cloud: Challenges and Best Practices

Transition to Cloud: Challenges and Best Practices

Just a short while ago—around 2010—the CIOs of many major companies were understandably reluctant to adopt the cloud as their strategic IT solution. Cloud was more of a promising concept that was widely discussed, but very few enterprise leaders really had a clear picture of the possible capabilities and benefits vs. the pitfalls associated with […]

Enterprise Cloud Adoption Survey 2014: Summary of Results

Enterprise Cloud Adoption Survey 2014: Summary of Results

The Everest Group and Cloud Connect launched the Enterprise Cloud Adoption Survey in 2012 to better understand and measure how and why organizations are using cloud solutions, what’s driving their adoption, the challenges they face, and what they plan do in the future. Primary objectives of the 2014 Enterprise Cloud Adoption Survey summary report:   […]

By June 10, 2014 Read More →
How Managed Cloud Produced Big Business Benefits for Sony Playstation

How Managed Cloud Produced Big Business Benefits for Sony Playstation

2014 Outsourcing Excellence Awards Best ITO—Infrastructure Sony Playstation and Oracle “We were able to achieve our goal of creating an outsourcing center of excellence due to Oracle’s willingness to take a long-term view of the relationship and the exceptional efforts of my business application team.”    Sreedhar Vaidyanathan, Sony Computer Entertainment America, Playstation Business Unit […]

This Healthcare IT Outsourcing Relationship is Nothing Short of a Medical Breakthrough

This Healthcare IT Outsourcing Relationship is Nothing Short of a Medical Breakthrough

2014 Outsourcing Excellence Awards Best Healthcare Springhill Medical Center and Allscripts     “We helped Allscripts understand our business, our strategic plans and where they fit in as a partner. We recognize that they are a business too, and we try to be as helpful to them as they are to us.” Jeff St. Clair […]

Stay Healthy with Robotics in the Cloud!

Stay Healthy with Robotics in the Cloud!

The healthcare industry may have been cautious to a fault until recently, but it is readily embracing new technologies including the cloud to serve customers better. Recently, articles have popped up highlighting how robots will help with procedures connected to hair transplants. While helping people look good is a lofty enough aim, an even better […]

Storage Solutions Go from Deadly Dull to Dynamic (No Kidding)

Storage Solutions Go from Deadly Dull to Dynamic (No Kidding)

It’s hard to look at what’s happened to enterprise technology over the past few years and not feel a bit of an adrenaline rush. Cloud computing, mobility and data analytics are pretty sexy stuff—full of excitement, packed with benefits and changing the way we do darn near everything. While this triad of technological wonderment has […]