Research & Insight

Security

Open Hybrid Clouds: The Best of Both Worlds

Outsourcing Center, Karthik Nagendra, Business Writer

Everyone loves hybrid models. Who doesn’t want the best of both worlds? IT organizations everywhere crave “a little bit of this and a little bit of that” approach to spread their risk. They want to keep control over infrastructure, business critical apps, data and processes that help preserve IP or enable a competitive edge while …

Get More Bang for Your Buck: Do’s and Don’ts in Formulating Cloud Computing Contracts

Outsourcing Center, Karthik Nagendra, Business Writer

In late September, high-profile cloud storage start up Nirvanix told its customers to stop replicating data on its servers and migrate to other providers like Microsoft Azure, IBM SoftLayer and Amazon S3. For several reasons, Nirvanix, sitting on a tidy $70 million in funding, was shutting down . Users had until October 15 to download …

Social Media and Mobile Collaboration: Game Changer for Financial Services Industry

Outsourcing Center, Karthik Nagendra, Business Writer

For centuries, banks have built their business models on the foundation of customer confidentiality. Secrecy and security are by-words in the world of banking. How can they be expected to embrace social media, a platform where things appear to be “open” and “public”? There is much for banks and financial institutions to worry about when …

Outsourcing Talent Gives a Singapore Company a Competitive Advantage in a Market with One Percent Unemployment

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The key to any successful business is its talent. But what would you do if you couldn’t find the people you needed in the entire country, even though you were paying above market wages? And you can’t offshore the jobs because of government regulations. That’s where outsourcing talent management comes in. Consider the current situation in …

Top Five Reasons for IT Directors to Outsource IT Services

Mark Walker, Business Development Director, Ubertas

Fear of surrendering control is probably the main factor holding many IT directors back from realizing the benefits you’ll reap when you outsource IT services. But if you can find an IT services supplier who will work with you in a genuine partnership, understanding the specific needs of your business, it soon becomes clear that …

Fabric Data Centers: The End of Complex, Expensive and Inefficient Infrastructure

Outsourcing Center, Karthik Nagendra, Business Writer

What’s new in the data center? Last year, the buzz was around “fabric data centers” as organizations began to worry about costs. Did it make sense to have dedicated and expensive network, computing and storage resources around applications even if the IT infrastructure was outsourced? Could IT infrastructure costs be brought down? CIOs were under …

The Next Generation Shared Services through BPO

Dennis Winkler, Director, Jim Matthews, Managing Consultant, Alsbridge

Executives are all asking similar questions of their shared service organizations (SSO): “How do I get to the next level of shared services and realize more value?” “How do I change my SSO model to expand services and go global?” “How do I drive continuous process improvement initiatives?” “How do I deal with social media …

Outsourcing Enterprise’s BYOD Adoption to Improve Chances of Success

Outsourcing Center, Karthik Nagendra, Business Writer

Are you at work? Check the mobile phone you are using. If you are in the Europe, Middle East and Africa (EMEA) region, chances are your company has allowed you to bring your own smart phone to work. The results of a recent survey of the region released by Aruba Networks (NASDAQ: ARUN) suggests that …

Financial Services: Build those mobile apps before customers dial out

Outsourcing Center, Karthik Nagendra, Business Writer

Innovation unfolding by way of mobile application usage in the financial sector is not totally unexpected: an increasing number of customers are walking around with smart phones, transacting in virtual worlds, accessing information 24X7, changing market dynamics and providing unlimited opportunities. Time has literally begun to translate into money. ComScore (NASDAQ: SCOR) [i] reported earlier …

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