Tag: Aberdeen

Aberdeen Group Study: Procurement Outsourcing Moves Past Savings and Becomes More Strategic | Article

Aberdeen Group Study: Procurement Outsourcing Moves Past Savings and Becomes More Strategic | Article

Every two years Aberdeen Group studies corporate plans for procurement outsourcing for the next two years. This year cost still remained the No. 1 reason to outsource. But reason No. 2 changed: today companies want their personnel to focus on more strategic activities.

$100,000 Fines and Changing Laws Encourage Importers to Outsource Customs Compliance | Article

$100,000 Fines and Changing Laws Encourage Importers to Outsource Customs Compliance | Article

Customs compliance today is daunting. Outsourcing gives importers access to technology that automates and integrates the process.

Canada, the High Touch/High Quality Call Center Outsourcing Option | Article

Canada, the High Touch/High Quality Call Center Outsourcing Option | Article

India is receiving all the headlines as the best place for offshore outsourcing. But a new study by the Aberdeen Group found that a majority of companies prefer to send their call center work to Canadian service providers if the work is leaving the US.