Where will suppliers outsource work in the next couple of years? And why? There are dramatic changes in attitudes toward this decision!
Buyers will want to mine their data differently next year. And suppliers are developing consulting practices to help all customers, not just outsourcing buyers, do just that. Here’s what’s happening in CRM outsourcing.
A new buzz surrounds IT outsourcing. Buyers are taking a new tactical approach to ITO. They want technical innovation, worry about security, and are embracing multisourcing. Read what the experts think will happen in 2006.
Read about ITO in 2005: the move to global sourcing, the impact of Sarbanes-Oxley, and new activities for ASPs.
Leading-edge Solution Accelerates Business Transformation for Information-Products Companies | White Paper
History is full of instances where a competitor’s innovation disrupted–and even destroyed–a well-established company’s core business model. This paper discusses a disruptive business solution offered by Acxiom, which will help information-products companies change the way they do business. Adopting this solution will change market position for information-products companies (as well as their clients in multiple […]
CRM strategies often fail because of difficulties of accessing information in data silos and the impact that an exponential increase in volume of data has on the quality and usability of that data. This paper discusses Acxiom‘s Customer Information Infrastructure, an innovative approach to managing and warehousing data content, enabling comapnies to dramatically enhance their […]
Some outsourcing relationships achieve a “trusted partner” status, with both parties harvesting continually growing benefits over a long term. This type of relationship is required in business transformational objectives, but it’s rare. This paper examines the Acxiom-TransUnion relationship, a model for outsourcing since 1992. Click here to download this white paper
In part 4 of this four-part series on business transformational outsourcing, we share three essential principles for structuring a BTO relationship for successful outcomes.
Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.
Business transformation outsourcing is the industry’s new buzz word. What exactly is it? Senior writer Kathleen Goolsby polled suppliers and has a definitive answer buyers need to know. First in a four part BTO series.
Acxiom’s 21 Year Relationship With Insurance Data Provider Shows the Value of Long Term Partners | Article
When an auto insurance data supplier’s mature outsourcing relationship with its trusted vendor yields intimately collaborated development of products and services, the rubber surely meets the road.
The Windy City becomes one of the largest cities in America to outsource its IT. Unisys and Acxiom worked together to make this happen. Now, if they only could get the same improvements with the Cubs….