New delivery models, new pricing models, service providers’ new marketing strategies, moving up the value chain to intellectual arbitrage, new technologies, real-time customer interaction, globalization, and new standards and regulations – these factors set the stage for risks for buyers of outsourcing services in the next two to five years. (Read Forces of Change Shaping [...]
Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking presents evidence of tremendous change over the next five years. They’re mapping out a new course, and buyers of outsourcing services need to understand where providers are headed so they can make informed decisions. Outsourcing Center asked 12 leading ITO [...]
What will be the speed of adoption of outsourced cloud computing solutions over the next five years? How will the cloud evolve and change outsourcing arrangements? How can buyers of outsourcing services optimize their cloud opportunities and manage the risks? Outsourcing Center interviewed industry executives about developments in outsourced cloud computing solutions. In this article [...]
Charlie Bess, HP Fellow, HP Enterprise Services, says the outsourcing industry is facing “a different kind of IT and support environment than what we had just a few short years ago.” Here’s how he describes this new environment: More sensors deployed in more parts of a customer’s business giving organizations a deeper understanding of their [...]
Which industries will experience a surge in outsourcing in the next few years, and what risks will buyers of those services face? Are there business processes or functions that will begin turning to outsourcing in the next two to five years? What value opportunities and risks will they bring? In what geographic regions will companies [...]
New Date: Thursday, December 2, 2010 | 9:00 a.m. CST; 10:00 a.m. EST; 3:00 p.m. GMT This webinar has ended. Click here to download the handout. The need for building virtualized business models is driving and will continue to drive the need for outsourcing among enterprises. In the next 20-30 years, we will see companies [...]
The global economic events of the last few years presented what is now known as the “new normal.”In this context, there is a paradigm shift in the expectations stakeholders have of organizations and the CFO in particular, as he co-pilots with the CEO to navigate these new normal skies. While cost and operational efficiencies continue [...]
At Aditya Birla Minacs, “inspired every day” is more than a tagline. It is part of our DNA. And it drives every Minacscion to realize our vision and execute on our mission, every day. Our mission is to exceed client expectations every time with our passion for excellence and speed of execution, leveraging our global delivery [...]
More and more companies are adopting new pure-play business intelligence (BI) applications (such as Qlikview, Spotfire, Tableau) that work with ERP platforms rather than opting for bundled solutions of technology giants (IBM, Oracle, SAP) honed from their acquisitions of BI vendors. The emergence of agile, innovative new vendors, together with tough economic conditions has led [...]
Platform-based business process outsourcing has been evolving over the last few years and is now a cost-effective solution for midsized companies. This paper discusses the evolution of BPO platforms. It also highlights four scenarios where platform solutions are most effective. Download the white paper by clicking here.
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