Peter Bendor-Samuel, Everest Group CEO, discusses how strategic BPO services can help grow your business even while driving bottom-line savings.
Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter their Way of Thinking | Article
Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes that will impact outsourcing buyers over the next five years. Their answers clearly point to a need for buyers to alter their thinking about how, when, and why they engage with providers of outsourced services. Extreme performance requires elasticity Joanne […]
New delivery models, new pricing models, service providers’ new marketing strategies, moving up the value chain to intellectual arbitrage, new technologies, real-time customer interaction, globalization, and new standards and regulations – these factors set the stage for risks for buyers of outsourcing services in the next two to five years. (Read Forces of Change Shaping […]
Tuesday, November 30, 2010 | 11:00 a.m. CST; 12:00 noon EST; 9:00 a.m. PST This webinar has ended. Download the handout from the webinar. Early adopters of cloud solutions have focused mostly on email and collaboration solutions; ERP, CRM, and SCM standalone applications; testing environments and systems management tools. The promise of speed, predictable cost […]