Tag: Award winners 2013

How a Novel Use of a Fast-Track Benchmark helped Warner Bros. Guide Its BPO Strategy | Article

How a Novel Use of a Fast-Track Benchmark helped Warner Bros. Guide Its BPO Strategy | Article

2013 Outsourcing Excellence Award Winner BEST BENCHMARKING: Warner Bros. Entertainment Inc. and Alsbridge ProBenchmark “Our key stakeholders appreciated getting the information without disrupting their operations.” Jason Barkham, Vice President, Sourcing Management, Business Process Operations and Legal Affairs, Warner Bros. Entertainment Inc. Definition: The service provider helped the client benchmark its current sourcing services and helped […]

Superior Applications Services Help Manage Print-to-Digital Transformation | Article

Superior Applications Services Help Manage Print-to-Digital Transformation | Article

2013 Outsourcing Excellence Awards Winner BEST IT APPLICATIONS: Dex One and HCL “I’ve been in outsourcing engagements before, and our relationship with HCL America has definitely exceeded my expectations.” Eugene Kovnatsky, Vice President of Consumer Platforms Engineering, Dex One Dex One, a leading marketing services company in the United States, has approximately 1,500 dedicated marketing consultants […]

Parsons Insources its Primary Carrier Relationships and Redefines its Global Carrier Strategy with Alsbridge’s Help | Article

Parsons Insources its Primary Carrier Relationships and Redefines its Global Carrier Strategy with Alsbridge’s Help | Article

2013 Outsourcing Excellence Awards Winner BEST NETWORK SERVICES: Parsons and Alsbridge Network Services “Out of the gate, the savings knocked it out of the park.”                                   Linda Ashworth, Telecom Manager, Parsons Definition: The service provider worked with the client’s voice, mobile and data providers to benchmark and negotiate new independent telecommunications’ contracts after several years […]

A Virtual Hotbed of Outsourcing Innovation at Procter & Gamble | Article

A Virtual Hotbed of Outsourcing Innovation at Procter & Gamble | Article

2013 Outsourcing Excellence Awards MOST INNOVATIVE: The Procter & Gamble Company and Accenture “We’ve married P&G’s knowledge with Accenture’s expertise to create a partnership in which one plus one equals five.” Patrick Kern, Director of Business Intelligence, Global Business Services (GBS), The Procter & Gamble Company It is hard to imagine anyone on planet Earth […]

Collaboration, Communication and Trust Keeps the Boeing-Aon Hewitt Partnership Flying High | Article

Collaboration, Communication and Trust Keeps the Boeing-Aon Hewitt Partnership Flying High | Article

2013 Outsourcing Excellence Awards BEST PARTNERSHIP: The Boeing Company and Aon Hewitt  “It’s not just about giving honest feedback. To be a good partner, you have to be willing to get honest feedback, go to the reflection pool and take a close look at what your own organization needs to change.” Debra Bodhaine Senior Manager, […]

When T-Mobile US, Inc. Needed a Partner to Streamline Billing, Improve Efficiency and Create a Continuum of Process Improvement, Amdocs Answered the Call

When T-Mobile US, Inc. Needed a Partner to Streamline Billing, Improve Efficiency and Create a Continuum of Process Improvement, Amdocs Answered the Call

2013 Outsourcing Excellence Awards BEST CUSTOMER SATISFACTION: T-Mobile US, Inc. and Amdocs “Although outsourcing is a partnership, you have to make sure that you, as the customer, maintain control.” Habib Sarkis, Vice President, IT Operations and Support, T-Mobile US, Inc.   You’d be hard-pressed to find another industry that is more competitive or moves at […]

2013 Outsourcing Excellence Awards Winners

2013 Outsourcing Excellence Awards Winners

FOR IMMEDIATE RELEASE Outsourcing Center Announces Winners of 17th Annual Outsourcing Excellence Awards Events to be held May 9th in Irving, TX DALLAS, April 8, 2013 ─ Outsourcing Center, the leading resource of outsourcing best-practice information, announced winners of the 2013 Outsourcing Excellence Awards: Best Partnership: The Boeing Company and Aon Hewitt Best IT Apps: […]