Tag: awards

Catapult Technology Understands the Mission to Provide Secure IT for the Department of Defense | Article

Catapult Technology Understands the Mission to Provide Secure IT for the Department of Defense | Article

16th Annual Outsourcing Excellence Awards – Best Partnership: US Army Information Technology Agency and Catapult Technology “We trust the Catapult team to pursue a solution without government intervention. They don’t have to wait to hear from us because we know they fix problems fast and provide backup documentation as a matter of course.” Gregg Meserve, […]

Transforming the Way IT Does Business by Creating a Leaner Finance Function | Article

Transforming the Way IT Does Business by Creating a Leaner Finance Function | Article

16th Annual Outsourcing Excellence Awards — Best F&A/Procurement: AstraZeneca and Genpact “We felt we got a win-win when we penned the final contract.” Tony Glynn, senior director of transformation, AstraZeneca   Definition: The service provider worked with the client to improve its F&A and/or procurement process, which then positively impacted the client’s bottom line. Many […]

Outsourcing Center Announces Winners of  16th Annual Outsourcing Excellence Awards

Outsourcing Center Announces Winners of 16th Annual Outsourcing Excellence Awards

Outsourcing Center Announces Winners of 16th Annual Outsourcing Excellence Awards Events to be held May 24th in Grapevine, TX DALLAS, April 11, 2012 ─ Outsourcing Center, the leading resource of outsourcing best-practice information, announced winners of the 2012 Outsourcing Excellence Awards: Best Partnership: U.S. Army Information Technology Agency, Defense Continuity Integrated Network (ITA DCIN) and […]

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Biggest Challenges in Maintaining Superior Service Levels in Outsourcing Relationships | Article

Biggest Challenges in Maintaining Superior Service Levels in Outsourcing Relationships | Article

Outsourcing rookies, of course, face many challenges in achieving their desired return on investment because their deals often lack one or more elements that are foundational to success. And all outsourcing relationships encounter challenges that arise in unanticipated situations. But what about experienced buyers and relationships that are more mature? What issues arise in their […]

BPO Study’s Surprising Findings on Value and Long-Term Intent in Outsourcing Relationships | Article

BPO Study’s Surprising Findings on Value and Long-Term Intent in Outsourcing Relationships | Article

Buyers of outsourcing services want their service providers to invest in technologies that bring continual improvement to the outsourced processes. Providers want to invest only where it is also beneficial to their margins in the long run. Therein lies a conflict. Are there reliable predictors of a buyer’s intent for a long-term, mutually beneficial relationship […]

Genpact Focuses on Cash Flow and Balance Sheet to Provide Consistent Business Impact | Article

Genpact Focuses on Cash Flow and Balance Sheet to Provide Consistent Business Impact | Article

Outsourcing Excellence Award – Service Provider Excellence Award: Most Consistent Business Impact: Genpact “Genpact and the bank’s relationship has really matured over the last couple of years and we are truly partnering to achieve the right outcomes for our business and customers.” – Top Four Australia Bank Criteria: The service provider had to: 1. Consistently […]

Outsourcing F&A and HR Enables Rapid Growth | Article

Outsourcing F&A and HR Enables Rapid Growth | Article

Outsourcing Excellence Award – Best Global Services: Carillion PLC and Accenture Carillion PLC is a leading support services company. It operates in a highly competitive industry where achieving its margin targets demands a rigorous approach to controlling costs and delivering profitable growth. Carillion’s disparate processes and underlying systems were a potential obstacle to that growth. […]

The Outsourcing Excellence Awards Process: Hints for Applicants | Article

The Outsourcing Excellence Awards Process: Hints for Applicants | Article

What are the Outsourcing Excellence Awards? Answer: the Oscars of outsourcing. In case you want to get a head start on your application for the 2009 awards, now in their 12th year, here are answers to their most frequently asked questions.

Presenting the 2002 Editor’s Choice Awards | Article

Presenting the 2002 Editor’s Choice Awards | Article

It’s our privilege again this year to relate to you the stories of nine exceptional outsourcing relationships.