Tag: backup data center

A Unique SLA System that Incents Innovation. A Partnership that Delivers Real Value

A Unique SLA System that Incents Innovation. A Partnership that Delivers Real Value

2014 Outsourcing Excellence Awards Most Reliable Japan International Cooperation Agency and Accenture     “The start of the project was plagued with challenges, such as system down and a major earthquake. Accenture’s ability to confront these challenges head-on, then embark on a journey of improvement and innovation through JICA’s unique SLA approach, has resulted in […]