Research & Insight

Research & Insight

banks

Point of Return: From Good to Great in Outsourcing Value

Outsourcing Center, Kathleen Goolsby, Senior Writer

During the eight-year relationship of Sovereign Bank and its outsourcing service provider, Trammell Crow Company (TCC), the bank grew dramatically from mergers and acquisitions. For TCC, which handles all the bank’s real estate services throughout its financial services market (the northeast and mid-Atlantic states in the US), the growth from 130 properties to more than 600 properties required a high level of flexibility and expertise.

Offshore Outsourcing Helps Mid-Tier Banks Compete

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

How do medium-sized banks survive in today’s brave new world? The challenges seem Herculean. The big banks are getting bigger, smaller banks are becoming acquisition candidates, and the Internet is changing how consumers interact with their financial institutions. Outsourcing is one way for banks to cut costs and become more competitive, says Alfred Ricci, of …

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