Tag: benchmarking

Navigating Complexity in HR Outsourcing (HRO) Price Benchmarking

Navigating Complexity in HR Outsourcing (HRO) Price Benchmarking

Price benchmarking should be used as a constructive tool  to align the commercials and underlying drivers to market norms. However, if not carried out in a structured and well-thought-out way it can also lead to significant value erosion. This report explains a systematic approach for HRO price benchmarking. It covers:   Typical pricing metrics in […]

By July 7, 2014 Read More →
How a Novel Use of a Fast-Track Benchmark helped Warner Bros. Guide Its BPO Strategy | Article

How a Novel Use of a Fast-Track Benchmark helped Warner Bros. Guide Its BPO Strategy | Article

2013 Outsourcing Excellence Award Winner BEST BENCHMARKING: Warner Bros. Entertainment Inc. and Alsbridge ProBenchmark “Our key stakeholders appreciated getting the information without disrupting their operations.” Jason Barkham, Vice President, Sourcing Management, Business Process Operations and Legal Affairs, Warner Bros. Entertainment Inc. Definition: The service provider helped the client benchmark its current sourcing services and helped […]

What is the Best Way to Benchmark your Data Center and Network Services? | Article

What is the Best Way to Benchmark your Data Center and Network Services? | Article

Data center and network services buyers: What is the best way to benchmark the price of your services? This is not an existential question. Of course you want to make sure you are not paying above market price only two years into your contract. Surprisingly, research has found invoking the contract’s benchmark clause is not […]

The Great ITO Shakeout: How Cloud, Competition and a Maturing Market are Transforming ITO | Article

The Great ITO Shakeout: How Cloud, Competition and a Maturing Market are Transforming ITO | Article

In the world of IT, Cloud has been the media darling, taking center stage in every conversation and publication. While it’s true that Cloud is a major trend in and of itself, its adoption has caused a domino effect in the industry as a whole. The advent of utility-based pricing, in combination with a more […]