Tag: BPM

Firstsource to Create 300 New Jobs in Cardiff

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, has announced the creation of 300 new full-time jobs in Cardiff, Wales. The roles will be based at the Firstsource Solutions center in Cardiff Bay. The new jobs are a result of the award-winning firm expanding the customer management services it […]

By April 21, 2015 Read More →
BPO Evolves into BPM

BPO Evolves into BPM

Business process management used to be a set of tools and software suites to help business process outsourcing companies do their job. Now, BPM is a service offering. We rarely get to see evolution in the natural world. We know it happens and we have read about why and how certain trees, animals and birds […]

Virtusa — Accelerating Business Outcomes | Service Provider

Virtusa — Accelerating Business Outcomes | Service Provider

Virtusa Corporation (NASDAQ: VRTU) is a global IT services company that combines innovation, technology leadership and industry solutions to transform the customer experience. Virtusa provides a broad range of IT consulting, systems implementation and application outsourcing services through an optimized global delivery model. Through our industry leading platforming process, Virtusa focuses on delivering business results […]

Technology Benefits in BPO: Are They Real? | Article

Technology Benefits in BPO: Are They Real? | Article

Wipro Point of View: T is for Technology, Totality, and Tads Technology has been a cog in the BPO wheel for a while. Today technology is seated at the core of all major BPO deals. Cost benefits are now a given Expectations from outsourcing services are more qualitative in nature Despite the shaken-up economy, BPO […]