Tag: BPM services

NICE Partners with Firstsource Solutions to Enhance the Customer Experience

NICE Systems (NASDAQ: NICE), a worldwide leading provider of real-time analytics solutions, and Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, have announced a partnership. As part of the partnership, Firstsource will leverage on the robust capabilities of NICE Interaction Analytics solution […]

By July 15, 2015 Read More →

Firstsource to Create 450 New Jobs in Transatlantic Recruitment Push

Firstsource Solutions, a global provider of customized Business Process Management (BPM) services, is creating up to 450 jobs in the United Kingdom and the United States. It includes 200 new jobs in the North East of England and 250 in a new center in Eugene, Ore., where client representatives, management and quality assurance staff will […]

By April 1, 2015 Read More →