Tag: British Midland Airways

Outsourcing Facilitates Airline’s Cash Flow for Staying Competitive | Article

Outsourcing Facilitates Airline’s Cash Flow for Staying Competitive | Article

Investing in innovation is critical to business success, especially in highly competitive industries such as the airline industry, which was hit hard with cost constraints after the September 11, 2001 terrorist attacks. Yet, British Midland Airways has been innovating and achieved many firsts in service quality. Outsourcing the highly specialized area of revenue accounting had a major impact on cash flow.