InBev, which brews 204 brands of beer including four global brands–Stella Artois, Beck’s, Leffe, and Brahma–had specific criteria for its network supplier. It needed someone willing to work together to open new markets like China and Russia. It also wanted someone who could work with its ASP and infrastructure provider. BT fit the bill.
Outsourcing, seen by some as a relinquishment of control over corporate activities, can provide distinct advantages to a company. Christian Marchetti, Managing Director, Accenture HR Services, and Alex Wilson, Group HR Director, BT, examine the role of outsourcing and how an outsourcing relationship can be effectively managed to enhance control?and help achieve high performance. Click [...]
BT was a plain old phone company. Then competition and the Internet changed telecommunication. Where was BT going to find the capital to fund the requisite new offerings? BT outsourced its HR to Accenture. Together the partnership transformed BT.
Four primary areas of risk await buyers of outsourced services in 2006. Industry experts share their recommendations for handling them.
Where will suppliers outsource work in the next couple of years? And why? There are dramatic changes in attitudes toward this decision!
A new buzz surrounds IT outsourcing. Buyers are taking a new tactical approach to ITO. They want technical innovation, worry about security, and are embracing multisourcing. Read what the experts think will happen in 2006.
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