Tag: business process management

What is Outsourcing?

What is Outsourcing?

Outsourcing, which by definition is the transfer of ownership of a process to another company, is not a new concept—almost every organization outsources some aspect of its business. A paint company may outsource the manufacture of its paint cans; a mobile network may outsource its billing and collection activity; an auto manufacturer may outsource its […]

Firstsource to Create 300 New Jobs in Cardiff

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, has announced the creation of 300 new full-time jobs in Cardiff, Wales. The roles will be based at the Firstsource Solutions center in Cardiff Bay. The new jobs are a result of the award-winning firm expanding the customer management services it […]

By April 21, 2015 Read More →

Newgen to Drive Business Innovation Across Industries

Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), and Adaptive Case Management (ACM) solutions, came together with CIO KLUB Pune Chapter to organize a knowledge sharing conference on ‘Achieving Agility in Business Innovation through Process Automation’ in Pune on February 25, 2015. Speaking on […]

By March 17, 2015 Read More →
BPO Evolves into BPM

BPO Evolves into BPM

Business process management used to be a set of tools and software suites to help business process outsourcing companies do their job. Now, BPM is a service offering. We rarely get to see evolution in the natural world. We know it happens and we have read about why and how certain trees, animals and birds […]