Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking presents evidence of tremendous change over the next five years. They’re mapping out a new course, and buyers of outsourcing services need to understand where providers are headed so they can make informed decisions. Outsourcing Center asked 12 leading ITO [...]
This paper reviews how buyers decide which type of recruitment process solution to implement.
Recent survey highlights from the most successful HRO initiatives, along with a case study and lessons learned in delivering strategic business value after HRO reshaped the internal HR function.
No one wants to wait three months to be paid. The Department of Surgery outsourced its bill collection, which cut day in accounts receivable from 94 to 50. But the change wasn’t easy; the two partners had to change how the surgeons operated (their back office.)
Squeezing a BPO service provider to get the lowest price may not generate sustainable economic value. Leveraging economies of scale, process optimization and accessing labor arbitrage will. This requires joint business and IT capabilities – from both you and your provider. Welcome to BPO 2.0. Read more.
Since 2002, there have been RPO successes but also far too many deals that didn’t achieve the anticipated ROI. This paper discusses healthcare institutions’ internal practices that will cause an RPO relationship to fail to achieve ROI and hinder hiring the best talent. It also discusses the right approach and the processes that must be [...]
Five HR experts offer their best practice recommendations on implementing an HR outsourcing initiative.
Loading ...
Outsourcing Buzz Blog Outsourcing Alert
