A well-run finance and accounting operation should run below 1 percent of revenue. However, many companies are spending more because of using legacy systems and processing routine transactions that do not add value. Capgemini explains how outsourcing this process can lower the costs to below 1 percent.
BPO is emerging as a powerful tool to create strategic and tactical change and create value, according to Capgemini
The need for CFOs to contribute strategic value equals the demand for timely, accurate financial information at a lower cost. Outsourcing is an attractive strategy to accelerate cost and process improvements that increase shareholder value.
Six major trends dominated retail outsourcing in 2002. Good news for providers: retailers are shopping for outsourced solutions as they struggle to do more with less.
Current communication providers will need to revamp their system to handle billing processes for wireless services. Thomas Tunstall, Ph.D., at KPMG Consulting LLC, explains that the revenue streams that have come from voice will increasingly shift to data. Traffic from applications data traveling through the Internet will be usage based, rather than minutes based.
With the threat of Y2K glitches, many companies delayed outsourcing commitments during the final half of 1999. But companies returned to outsourcing in 2000. Megadeals lit up the landscape, says Bob Pryor, vice president of Cap Gemini Ernst & Young (CGEY) and head of its Global Operate – Americas outsourcing business in the U.S…
Cap Gemini Ernst and Young (CGEY) has formed a strategic and exclusive relationship with Corio Inc., an ASP with a broad footprint, according to Craig S. Johnson, vice president and director of ASP solutions for CGEY. Corio, which specializes in SAP, PeopleSoft, Siebel, Commerce One and BroadVision solutions, will become the sole ASP provider of those applications for CGEY, who will become the solutions designer and implementer. The consulting firm plans to focus all of its clients’ systems integration and business transformations around Corio’s applications.
As Richard Lister, head of the IT Outsourcing Group at the London-based Berwin Leighton law firm, looks at the U.K., he sees a maturing outsourcing market which he expects to be driven by three major trends in 1999.
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