Rick Roscitt, president and CEO of AT&T Solutions: It’s a full-time job just studying networking technology — the network hardware alone has changed generations five or six times in the last two years.
The task for Compaq was not quite this demanding, but it was a stretch. Ciba Specialty Chemicals wanted a global network built in the amount of time it takes to play a hockey season — about nine months! And this network wasn’t going to be the everyday run-of-the-mill network either…
When ABB Power Generation Ltd. decided earlier this year to outsource the operation of the client server infrastructure for their total office environment, the Switzerland-based company’s reason was clear. They wanted secure access to resources and skills.
Mark Richards, manager network operations, for TransAlta, an investor-owned Canadian electrical utility company, views problems in outsourcing from a slightly different perspective than many others in the marketplace.
Back in 1995, Michael A. Boyle, associate hospital director, William Beaumont Hospital, was in a quandary. The hospital had identified facilities management as an area where they wanted to reduce costs without sacrificing the quality for which the hospital system is known, but the traditional approaches had not yielded any solutions.
John Fretwell had a problem. His company, ING Barings Securities (Hong Kong) Limited, needed to improve the quality of service provided through their whole organization, as part of a fast track upgrade program for their equity business.
The concept is simple. Gather together numerous small to medium-sized entities, leverage their commonalities and enable them to wield the force of their united strength. Now, another implementation is helping small to medium-sized companies discover a more level playing field in electronic commerce.
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