A look inside a BancTec Center of Excellence shows how remittance processing can be automated and optimized into a single, streamlined process that both ensures quality and reduces risks for customers. BancTec calls it Intelligent Business Process Outsourcing or iBPO.
Two big banks in England needed to upgrade their check clearing operations. But they didn’t want to invest in the process due to falling volumes. Outsourcing helped them gain access to new technology as well as lower costs.
For Unisys Corp., outsourcing is a business embedded in a product company.
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