Tag: Chile

A.T. Kearney Study Compares U.S. Cities and Latin America for Offshore Outsourcing | Article

A.T. Kearney Study Compares U.S. Cities and Latin America for Offshore Outsourcing | Article

In addition to great beaches, Latin America is also becoming a popular offshore outsourcing destination. How do Argentina, Brazil, Chile, Costa Rica, and Mexico compare to Tier 2 cities in the United States? A.T. Kearney’s annual study, while global in scope, attempts to compare them from a regional perspective. The company ranked Brazil the No. […]

Why Chile Is Becoming an Offshore Destination | Article

Why Chile Is Becoming an Offshore Destination | Article

Today, companies are outsourcing to other places in the world besides Asia to diversity their risk. Read why both buyers and suppliers are selecting Chile.

Nearshore and Domestic Locations Spearhead Increased Call Center Outsourcing | Article

Nearshore and Domestic Locations Spearhead Increased Call Center Outsourcing | Article

Research by three leading companies finds a new trend in contact center outsourcing: a growing preference for domestic or nearshore locations. Why? Greater ease in managing the engagement and lower risk of alienating important customers due to accent and cultural issues. Today, more companies are increasingly reluctant to consider offshore locations. Read about changing landscape and the forces creating that change.