Selecting a third-party servicing partner is a critical decision for your company. This is especially true in the lending and insurance industries. CSC’s vice president of Lending Services, John F. Kilgore, has written a series of papers to help get clarity on this difficult choice. The first paper focuses on your servicer’s ability to react [...]
Getting a job today is tough. But tack on an additional degree of difficulty if you are disabled. Fortunately, that’s not true if you want to work at CSC. The outsourcing service provider has formed a special partnership to “level the playing field” for candidates with disabilities. Just ask Danny McIlwain, a burn victim. He [...]
During the transition CSC had to move 55 percent of Sun’s application development offshore, hire 450 employees in India during a national boom, and build two data centers in 60 days. Sun Microsystems expected CSC to produce immediate productivity gains with 42 fewer people, maintain service to 35,000 Sun employees, and support 600 applications. Here’s why it worked.
What a year! Wipro set up shop in the United States. This year’s subprime mortgage mess will actually help outsourcing next year. And non-traditional suppliers won some big outsourcing deals. Here’s what it all means and a guess at how these events might impact the industry in the next 12 months.
FNAC has been selling music on the Web since the early 1990s. But its site was as up-to-date as a vinyl 45. So it turned to an outsourcer to teach it the latest.
Some operating models clash with outsourcing’s ability to achieve objectives. Here’s a different approach, a more holistic model focused on organizational culture and behaviors. CSC is using it and experiencing notable successes!
The story of what happens when two organizations buy into a strategic outsourcing vision together.
When Nortel selected a service provider, the low cost offer did not prevail since Nortel wanted the best cultural fit. CSC won the deal after its negotiating team announced they would be the ones heading the account.
With technology requirements aimed squarely at their weakest point, yet with a goal to be the government’s choice to build 21st-century destroyers, BIW made the strategic decision to outsource all of its IT operations to Computer Sciences Corporation (CSC). We felt CSC would be able to support us in our effort to achieve our goal of being a technology leader and could do it at the rate at which our customer would like to see it done. Bowie admits that BIW had blinders on when it outsourced in November 1996, not realizing the extent of technological advancement that would be required. The original contract spend was about $27 million, and it has now grown to include new services and a value of nearly $50 million over four years. Because its customer was driving certain initiatives, BIW found it needed new PCs for all employees so that they could do design work more efficiently and win more government contracts.
When buyers decide to outsource today, you can bet ebusiness considerations are part of the contract. Paul Cofoni, president of the technology management group at Computer Science Corporation (CSC), says he rarely sees an outsourcing proposal that doesn’t have a substantial ecommerce component. Companies want to create a business-to-business (B2B) exchange, use ebusiness to enhance their supply chain management, or simply make it easier for their clients to have access to them…
In 1995 the stock market was beginning to take off. Fidelity & Guaranty Life Insurance Company, based in Baltimore, Maryland, wanted to introduce new products as quickly as possible to take advantage of the public’s growing excitement with insurance products tied to stocks.
When the 1999 sales figures were counted, Fidelity & Guaranty Life Insurance Company in Baltimore, Maryland happily reported it had doubled its new sales. In 1998, it sold policies worth $500 million. The following year’s totals reached $1 billion, a 100 percent increase.
Cost savings historically have been the biggest enticement to outsource. Vendors ran the numbers and showed their prospects the math: outsourcing could save them significant dollars. Today, cost savings have fallen to the bottom of the list of why companies outsource, according to Cynthia Doyle, an analyst with IDC……
Computer Sciences Corporation (CSC) gets right to the point about outsourcing these days, explaining that it is no longer about costs or strategy. It is about survival. CSC firmly believes that information technology (IT) is no longer just a business tool but, rather, IT is the business, for it is central to any business strategy.(outsourcing)
Although information technology did not occupy the place it deserved in party platforms during Australia’s September 1998 election, IT was brought to the public forefront by industry bodies. Australia is currently at a critical juncture of its multi-billion-dollar outsourcing industry, and the general concensus is that reform is needed.
At the time it was formed in June of 1997, DuPont’s IT Alliance was the single largest technology management agreement in the information technology industry; but it wasn’t just another outsourcing deal.
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