Tag: customization

Getting Your Business Ready for the Internet of Things (IoT)

Getting Your Business Ready for the Internet of Things (IoT)

According to an Information Week report, Internet Protocol Version 4 (IPv4)[i] has almost run out of addresses for devices. That’s why IPv6 had to be introduced: to ensure that we can move from the 10 billion connected devices today (more than the population of the world) to over 50 billion connected devices in 2020, according […]

Technology Benefits in BPO: Are They Real? | Article

Technology Benefits in BPO: Are They Real? | Article

Wipro Point of View: T is for Technology, Totality, and Tads Technology has been a cog in the BPO wheel for a while. Today technology is seated at the core of all major BPO deals. Cost benefits are now a given Expectations from outsourcing services are more qualitative in nature Despite the shaken-up economy, BPO […]

Buyers Face Decisions around New Opportunities and Risks in Outsourced IT Solutions | Article

Buyers Face Decisions around New Opportunities and Risks in Outsourced IT Solutions | Article

Charlie Bess, HP Fellow, HP Enterprise Services, says the outsourcing industry is facing “a different kind of IT and support environment than what we had just a few short years ago.” Here’s how he describes this new environment: More sensors deployed in more parts of a customer’s business giving organizations a deeper understanding of their […]

Aberdeen Group: Outsourcing CRM to ASPs to Overtake Licensed Software by 2006 | Article

Aberdeen Group: Outsourcing CRM to ASPs to Overtake Licensed Software by 2006 | Article

Aberdeen reports ASPs specializing in CRM will enjoy a growth rate of 84 percent in the next 36 months. The preferred way to outsource is now hosted applications.

Development and Customization in Outsourcing | Article

Development and Customization in Outsourcing | Article

Today, ITO may involve customization or development. Outsourcing contracts must reflect this work. Attorneys at Baker& McKenzie discuss four areas of concern.

Emerging Trends in Outsourcing: A Legal Perspective | Article

Emerging Trends in Outsourcing: A Legal Perspective | Article

Outsourcing is changing. Now agreements cover more than one country and may include processes that deal with a company’s lifeblood, its customers. Attornies at Baker & McKenzie explain the legal ramifications of these changes.