Most Improved Relationship: TransAlta and Digital Equipment Corporation. In 1995, TransAlta, a privately owned Canadian electrical utility company, and Digital Equipment Corporation were involved in an outsourcing relationship that was headed south in a hurry.
Outsourcing: The Big Picture. The outlook for pure outsourced big deals will decrease in the coming year, according to Jim Champy, chairman of outsourcing at Perot Systems.
The information technology (IT) outsourcing industry was launched by an explosion of rapidly changing technology and companies’ needs to access benefits of that technology at the lowest possible costs. The bottom line was cost containment. Today, that line is a bit blurred. Although cost containment continues to be a major issue, many companies have other goals as their primary reasons to outsource.
Today, enterprises of all sizes want to expand their reach to new customers, to contain or reduce their costs, or to bring new products and services to market more quickly. Increasingly, they are looking to information technology (IT) to help accomplish all these goals.
Companies frequently turn to outsourcers to harness the tremendous power of spiraling IT technology and shape it into a tool for standardizing their information functions across business lines and geographic borders. Unfortunately, all too often they then tie the outsourcers’ hands by failing to establish standardization as a top priority within their enterprise.
International Outsourcing: Executives at Grupo Nacional Provincial (GNP) know all about the value of research. Statistics and other research information are part of their day-to-day business as the largest insurance company in Mexico. Therefore, when the company was considering outsourcing part of their Information Technology (IT) functions, the first step logically was research.
This relationship was chosen based on the strong affinity between supplier and customer in particular, the high degree of dependence of MedPartners on ACS.
Outsourcing Buzz Blog Outsourcing Alert