Tag: data management
EY, Hortonworks Form Strategic Business Relationship to Help Turn Big Data Challenges into Big Business Opportunities
Ernst & Young LLP announced a strategic business relationship with Hortonworks Inc. to provide new data management offerings that leverage and extend Hortonworks Data Platform (HDP™) together with EY’s data and information management services. The alliance comes at a critical juncture as today’s data-driven organizations are looking to leverage newly available data (structured and unstructured) […]
Capgemini and Guidewire Software (NYSE: GWRE) announce the successful deployment of a new claims handling platform for Zurich’s UK General Insurance business. The implementation is the first phase of a multi-year project, aimed at transforming claims processing within the business, reducing costs, and improving Zurich’s customer experience across the UK. Zurich has also launched Phase […]
Virtusa Corporation, a global IT services company that combines innovation, technology leadership and industry solutions to transform the customer experience, has acquired all the outstanding shares of Apparatus Inc., a leading provider of end-to-end IT infrastructure services headquartered in Indianapolis, Ind. With over 200 employees, Apparatus provides consulting, service design and delivery of infrastructure management […]
The role of the CFO has been transformed with today’s top finance executives managing a broad set of responsibilities that span financial and strategic decision making. According to numerous surveys of CFOs across a wide set of industry segments, CFOs remain responsible for reporting past financial performance but are also taking a leading role in […]
Customers are telling you exactly how to win and keep them. They share their data willingly, in exchange for a great brand experience. It’s up to savvy customer experience teams to make use of that data. Learn about best in class strategies in the new Harte Hanks point of view paper “How to Use Your […]
Just a short while ago—around 2010—the CIOs of many major companies were understandably reluctant to adopt the cloud as their strategic IT solution. Cloud was more of a promising concept that was widely discussed, but very few enterprise leaders really had a clear picture of the possible capabilities and benefits vs. the pitfalls associated with […]
By leveraging the huge amounts of data, organizations of all types can increase operational efficiency and quality, leading to cost and labor savings and a competitive edge, along with streamlines processes and a better ability to fight fraud. In this white paper, you’ll learn how organizations are managing and analyzing proliferating data and how these […]
Analytics. That is the new buzz word in outsourcing and particularly in workforce management. Managed services providers (MSP) rely on vendor management systems (VMS) to crunch the terabytes of data on a company’s global workforce—where they work, for how long and how much they cost. But is this really helpful? “Absolutely,” says Doug Leeby, president […]
F&A Data Management Provider Keeps Brinker International Cookin’ by Archiving and Analyzing Its Data | Article
Brinker International serves more than one million guests in its 1,700 restaurants daily. In 2004, data integration was paper intensive and manual and began to encroach on the Brinker dining experience itself. Outsourcing data management was its recipe for success.
Managing an extensive product line to quickly serve owners of everything from Abyssinian cats to Zebra fish is a tall order for PETCO. It turned to Software-as-a-Service to update its supply chain. Now it’s both reliable and fast.
The conservative insurance industry finally figured out BPO is the way to go. Shrinking margins made insurers enter this brave new world.
Flexibility is an important piece of aviation outsourcing. Attorney R. Allen Naude of Baker & McKenzie shares do’s and don’ts for airlines.
A Canadian service provider blends near shore labor for customer service inquiries and offshore labor for other tasks to help the American insurance industry remain competitive.