Tag: data mining

Why Relationship Matters in Delivering  Results to CFOs | White Paper

Why Relationship Matters in Delivering Results to CFOs | White Paper

The role of the CFO has been transformed with today’s top finance executives managing a broad set of responsibilities that span financial and strategic decision making. According to numerous surveys of CFOs across a wide set of industry segments, CFOs remain responsible for reporting past financial performance but are also taking a leading role in […]

How to Use Customer Data to Improve Your Customer Experience in the Call Center

How to Use Customer Data to Improve Your Customer Experience in the Call Center

Customers are telling you exactly how to win and keep them. They share their data willingly, in exchange for a great brand experience. It’s up to savvy customer experience teams to make use of that data.  Learn about best in class strategies in the new Harte Hanks point of view paper “How to Use Your […]

Advancing Healthcare through the Application of Predictive Knowledge Management | White Paper

Advancing Healthcare through the Application of Predictive Knowledge Management | White Paper

Examine how healthcare can proactively support patient-focused care using technology services that enable predictive analysis.

The Customer Relationship Management Forecast for 2006 | Article

The Customer Relationship Management Forecast for 2006 | Article

Buyers will want to mine their data differently next year. And suppliers are developing consulting practices to help all customers, not just outsourcing buyers, do just that. Here’s what’s happening in CRM outsourcing.

Rx for Secure Patient Data Collection | Article

Rx for Secure Patient Data Collection | Article

Outsourcing patient data must satisfy a hospital’s stringent security requirements. One ASP has developed a prescription for protecting patient data on the Web.

There’s Gold in Them Thar Hills | Article

There’s Gold in Them Thar Hills | Article

Do you know who’s visiting your Web site? Data mining strikes gold.