By leveraging the huge amounts of data, organizations of all types can increase operational efficiency and quality, leading to cost and labor savings and a competitive edge, along with streamlines processes and a better ability to fight fraud. In this white paper, you’ll learn how organizations are managing and analyzing proliferating data and how these [...]
Wipro Voice: A Discussion with K R Sanjiv, Senior Vice President for Analytics and Information Management Enterprises, physicians, stock traders, oil rig operators — everyone these days is awash in data. How do you make sense of all the information? How do you use it to make better business decisions and ultimately more money? Wipro [...]
Virgin Atlantic, a long-haul airline, is known for thinking outside the box to enhance the in-flight experience. Less known is the way Virgin has applied similar innovation to its behind-the-scenes operations. Offshoring to WNS allowed the airline to consider business streams it had not previously imagined. And the cost differential allowed it to add more people to its call center to provide better service.
History is full of instances where a competitor’s innovation disrupted–and even destroyed–a well-established company’s core business model. This paper discusses a disruptive business solution offered by Acxiom, which will help information-products companies change the way they do business. Adopting this solution will change market position for information-products companies (as well as their clients in multiple [...]
Fast response to customers is essential to the success of United HealthCare, the second largest managed care company in the U.S., outsourcing.
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