Tag: data security issues

What Keeps Shared Services Executives Up At Night?

What Keeps Shared Services Executives Up At Night?

What keeps shared services executives up at night? Here’s one example. Your company consolidated all its BPO functions into a shared services center. However, the center outsourced specific pieces of processes that it determined a service provider indeed could do better, faster and cheaper than you could. And then one morning you wake up to […]

Privacy Concerns and the Monetization of Big Data

Privacy Concerns and the Monetization of Big Data

It is easy to get caught up in the greatness of Big Data analytics. It’s a marketer’s dream: tracking customer activity; understanding what he or she is thinking, doing—using this information to transform every interaction into unexpected delight. To know the customer is to love the customer, and companies everywhere are showing that love through […]

The Two Cups of Coffee Attack and Other Data Security Breaches You May Never Suspect

The Two Cups of Coffee Attack and Other Data Security Breaches You May Never Suspect

You’ve spent a lot of time securing your company’s data—with firewalls and intrusion detectors, passwords and policies. You’ve invested in vulnerability tests to identify your weakest links and conducted penetration testing to find out if these vulnerabilities could turn into liabilities. But, with all these security precautions in place, one guy, carrying two cups of […]