Tag: database management

Data Center Economics: Analyzing Challenges and Opportunities | White Paper

Data Center Economics: Analyzing Challenges and Opportunities | White Paper

Data continues to proliferate across all industries, making it necessary for organizations of all types to optimize their data center operations and develop data center management strategies in order to operate efficiently, remain competitive and successfully leverage their data. Read this white paper to learn how and why today’s organizations are currently approaching data center […]

Overloaded With Data? Wipro Helps Enterprises Analyze It to Do Business Better | Article

Overloaded With Data? Wipro Helps Enterprises Analyze It to Do Business Better | Article

New Contact Center Management Solution Enables Social CRM, Streamlines Processes, and Ensures Cost-Effective Flexibility | Article

New Contact Center Management Solution Enables Social CRM, Streamlines Processes, and Ensures Cost-Effective Flexibility | Article

Today’s contact centers drive revenue and build customer relationships. Management of processes in those centers (whether outsourced, hybrid, or internal centers) is now easier and less costly using VContactCenter. This new CRM solution also facilitates capturing and managing data from social media such as Twitter, makes it easy to segment data, and provides multi-language yet standard capabilities for globalization.

Application Development Outsourcing Provides Transformation for Motorcycle Assembler in Latin America | Article

Application Development Outsourcing Provides Transformation for Motorcycle Assembler in Latin America | Article

Auteco Kawaski, a larger motorcycle assembler in Latin American, was unable to track the service and warranty records on individual bikes by either its 300 dealers or 350 service shops. A Colombian supplier, PSL, created the application to do just that.

Managing Outsourced Data Securely | Article

Managing Outsourced Data Securely | Article

“We will see a dramatic change in security becoming a prevalent component of outsourcing contracts over the next five years,” says Jim Motes, Chief Information Security Officer for Dell Perot Systems. As virtualized services in cloud and utility computing technologies become more ubiquitous, they will drive an even deeper focus on security. A virtualized environment […]

How and Why Cloud Computing Will Change Outsourcing Services | Article

How and Why Cloud Computing Will Change Outsourcing Services | Article

Technology enables business change, but it doesn’t drive it. Jim Stikeleather, Chief Technology Officer at Dell Perot Systems, says change doesn’t happen unless there is an economic value. And that’s why cloud computing will make such a huge impact on outsourced services. It changes companies’ ability to consume IT. “This will create a very different […]

Outsourcing Protects Company’s Cash Flow through Managed Services Solution | Article

Outsourcing Protects Company’s Cash Flow through Managed Services Solution | Article

A paint contractor could maximize his credit at a Kelly-Moore store, then purchase more products at another store the same day. The second store wouldn’t know he had exceeded his credit limit because the IT system didn’t synch up in real time…until it outsourced to Tomax.

Editor’s Corner: Jim Way of Siemens Medical Solutions | Article

Editor’s Corner: Jim Way of Siemens Medical Solutions | Article

How do buyers and suppliers structure healthy outsourcing relationships? What steps should they take to avoid the doom loop? Siemens Medical Solutions’s Jim Way shares his insights.

Outsourcer Helps Insurer Develop New Business Line Quickly and Efficiently | Article

Outsourcer Helps Insurer Develop New Business Line Quickly and Efficiently | Article

XL Insurance recognized an opportunity in the U.S. casualty marketplace and decided to swiftly expand into the casualty risk management business through a new portfolio of products. But XL’s limited internal resources and fast timeline threatened the venture. Outsourcing made it happen.

Web Information Management Provider Keeps ESurance Visitor Friendly and Data Secure | Article

Web Information Management Provider Keeps ESurance Visitor Friendly and Data Secure | Article

ESurance® customers take care of their auto insurance needs almost exclusively through its Web site. Visitors can research auto insurance options, compare quotes, purchase policies, and print coverage cards. Like all retail commerce sites, ESurance is faced with the constant challenge of always being available and securely storing data. Outsourcing was the only way to get this done.

Third Time’s a Charm for Family Dollar’s IT and Data Management Outsourcing | Article

Third Time’s a Charm for Family Dollar’s IT and Data Management Outsourcing | Article

Stiff competition from Wal-Mart placed the onus on Family Dollar to overhaul its IT, database, and application management processes if it were to continue growing. It made a couple of furtive attempts before finding the right outsourcing provider. Here is its story about shopping for the right supplier.

Outsourcing Allows Mid-Sized Drug Store Chain to Compete with Large National Chains | Article

Outsourcing Allows Mid-Sized Drug Store Chain to Compete with Large National Chains | Article

How can a regional drug store chain, with just 68 stores in two states, compete with national chains like Walgreen’s or CVS that seemingly have stores on every corner? By outsourcing its retail IT, that’s how.

Nielsen Media Augments IT Strengths, Turns Data Into Dollars | Article

Nielsen Media Augments IT Strengths, Turns Data Into Dollars | Article

Nielson Media, which assigns television ratings, used to have it easy: just check when people were watching. Now people are watching TV with DVRs, the Internet, and cable, making the job much harder. Outsourcing its IT helped the company satisfy its clients, who demanded increasingly detailed data.

How Outsourcing Helped A Hotel Company Create A Loyalty Program | Article

How Outsourcing Helped A Hotel Company Create A Loyalty Program | Article

In the hospitality industry, a small number of travelers contribute a large portion of the revenue. Leading Hotels of the World, a marketing company for luxe hoteliers, used an ASP solution to create its loyalty program. In the process, supplier Quaero helped Leading Hotels improve its guests’ experiences.

ASP Data IT Outsourcer Meridian Keeps Hospitals In the Pink and Out of the Red | Article

ASP Data IT Outsourcer Meridian Keeps Hospitals In the Pink and Out of the Red | Article

A California hospital receives its payments by a capitation system which is not based on usage. Hospitals have to get the numbers right. So the hospital outsourced its data management to keep the red ink from flowing.

An ASP Plays Doctor with Database Health | Article

An ASP Plays Doctor with Database Health | Article

dbDoctor has reengineered the database monitoring process for Oracle and Sun Microsystems systems. ‘Databases touch each and every facet of your business. When they go down, all hell breaks loose and losses immediately start to accumulate,’ says Michael Misheff, vice president, sales and marketing, for dbDoctor.