3i Infotech is a global Information technology company with a broad range of solutions. In 1999 we started off with just two offerings: application development & maintenance and IT infrastructure services. In addition, there was a team handling the back-office transaction processing work for the ICICI Bank, a NYSE-listed organization. We have expanded our portfolio […]
Allied Digital Services (Allied) is a global IT services and solutions company that partners with customers to make IT an enabler of positive change in the organization. We accomplish this by providing end-to-end IT solutions for customers across multiple industries and geographies. With over two decades of proven experience in technology and enterprise IT infrastructure, […]
New capabilities, like cloud computing, software-as-a-service, mobile device web access, and data center virtualization and consolidation, are significantly changing both the possibilities and the complexities of outsourcing IT functions. Analysts predict radical change in the shape of IT “factory” functions such as end-user support and help-desk services. However, an Information Week survey notes that almost […]
The client virtualization market is filled with hype, and it is difficult to have confidence in the future of any specific product or technology. This paper helps cut that hype and presents a roadmap for virtualization based on a well-planned solution and risk mitigation. As desktop virtualization can potentially touch every aspect of the business […]
Desktop Virtualization: The Top 5 Reasons CIO’s are considering Desktop Virtualization | White Paper
This paper is the first in a four-part series on optimizing infrastructure through desktop virtualization. It focuses on how to maximize IT services despite shrinking budgets, increase business agility despite aging infrastructure, improve workforce effectiveness, and increase the ability to respond to change. The paper includes an explanation of how virtualization technology works and presents […]
Predictions: Marketplace Turmoil and Change in How Outsourcing Relationships Work Over the Next Five Years | Article
Getting from A to Z (from the current state of outsourcing relationships to the future state of how relationships will need to work in order to bring about the outcomes that buyers demand) is not an easy path, and some providers will fall away during that journey. In addition, cloud computing changes the entire picture. […]
How Outsourcing Helped a Utilities Company Save $16 Million While Lowering Security Risk, Improving Client Satisfaction, and Flexibly Working through an Extremely Challenging Acquisition | Article
PSEG wanted to increase value on IT spend and tasked CompuCom with providing end-user support services to more than 11,000 users across 85 locations. They’ve worked flexibly together to ensure their interests remain aligned in developing solutions that increase productivity and decrease down time. Within three years, PSEG realized $16 million in IT services cost savings.
How Outsourced IT Provided Wireless for the Citizens, Cut the Crime Rate, and Helped Minneapolis During a Crisis | Article
This relationship captured the best in show award because it demonstrated excellence in partnering while revamping the city’s IT infrastructure, including installing a city-wide Wi-Fi network. This new infrastructure played a crucial role in the city’s swift response to the I-35 bridge collapse and the success of the Republican National Convention when the entire nation was watching.
Outsourcing to two different suppliers is tricky but doable. But cutting your IT into six different pieces? Sounds like a guarantee for a migraine — but not for the Alliance Group. It has written an outsourcing policy that insures great benefits, including a return on investment of 20 percent.
Rx for Provider Success: How a Forward-Thinking CIO and CompuCom Took Kings County Hospital’s IT Infrastructure from 10 Years Behind to Leading Edge | Article
When Al Porco became CIO of the Central Brooklyn Family Health Network, the IT department was in need of an overhaul. It didn’t have the tools, infrastructure, or processes to even make a dent. Working with CompuCom, the healthcare facility is now on the cutting edge. This is the story of its metamorphosis.
On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank | Article
Banco de Crédito del Perú (BCP) faced problems with hardware and software refreshing. To complicate matters, the bank had also adopted desktop technology in an ad hoc manner from numerous vendors over many years. Subsidiaries located in different countries had different business cultures and adopted technology their way. Selecting HP’s Access on Demand helped the bank get a handle on its vast computer inventory.
Centralizing Asset Management Helps Promotional Products Manufacturer Manage Its IT Infrastructure | Article
Like many promotional products manufacturers, The GEM Group has a manufacturing facility in China. The manufacturer was changing its IT desktop infrastructure. Did the computers in Shenzhen have enough memory to work in the new IT environment? Everdream’s application allows GEM to manage the Chinese infrastructure from its Massachusetts headquarters.
Tim Murtha, former CIO of Sunoco shares his 40 years of experience in Information Technology and outsourcing in a new workbook. This workbook is complementary to Refining IT at Sunoco: A Practical Guide to an Effective Infrastructure Management Model that Really Works! Learn today how you can create and implement a successful sourcing strategy. Click […]
Does your outsourcing strategy hold water? Or, are you facing the same issues confronting many IT organizations today? Read about what many experts have deemed a best practice: an effective infrastructure management model that enables, supports and controls multi-sourcing and selective outsourcing. This case study is a practical guide to an effective infrastructure management model […]
The Land Registry wanted to add PCs to its 24 offices throughout the UK in just eight months. It formed a public/private partnership with HP to get the job done. Outsourcing, however, brought even more benefits to the government agency.