Tag: disabled workers

CSC Partners with Bender Consulting to Hire Disabled Workers | Article

CSC Partners with Bender Consulting to Hire Disabled Workers | Article

Getting a job today is tough. But tack on an additional degree of difficulty if you are disabled. Fortunately, that’s not true if you want to work at CSC. The outsourcing service provider has formed a special partnership to “level the playing field” for candidates with disabilities. Just ask Danny McIlwain, a burn victim. He […]

Government Call Center Achieves Excellence in Customer Service | Article

Government Call Center Achieves Excellence in Customer Service | Article

A frontline measure of how government meets the needs of its customers is how successful it is in answering its telephones promptly, accurately and courteously – so states the U.S. General Accounting Office (GAO) in its August 2000 report on customer service. The report found that federal agencies need clear goals and committed managers.