The most urgent challenge of 2012 in the retail space was consumers’ rapidly growing mobility and digital empowerment. Retailers responded by devising new ways to attract, engage and retain these droves of customers and meet their fleet-footed demand for products and services—on the customers’ devices and terms. In short, customers have embraced online shopping with […]
The bulk of most companies’ operational costs are in manpower, says Ragu Bhargava, CEO of Global Upside, Inc., a finance and accounting (F&A) service provider. That’s one of the reasons companies in all industries are increasingly bucking the long-held practice of retaining full-time F&A staff in house. Mountain View, Calif,-based Global Upside, Inc. provides services […]
Belatrix Software Factory is a software product development outsourcing vendor originally from Argentina and with delivery centers in Argentina, Peru, and China. Belatrix specializes in providing nearshore and blended-shore outsourcing services for complex and demanding software development and software quality assurance engagements. By leveraging its nearshore location and full overlap with US-EST time zone, Belatrix […]
Software service providers in Eastern Europe are at a crossroads. Here’s a view of the current and future perspectives, advice on selecting a provider, and how to tell if an outsourcing provider is a follower or a leader.
Electronic Signing Solution Eliminates the Hidden Cost and Process Roadblock in Going From Paper to Digitized Documents | Article
Although companies have spent millions on digitizing their documents, they still face a process bottleneck in trying to close sales and other contractual agreements because they have to revert back to a costly paper process to get the documents signed–and that could take days or weeks. Now there’s an SaaS solution that reduces the process to minutes, increases productivity and customer satisfaction, and dramatically takes costs out of the process.
An Onshore American ADM Model that Competes with Offshore’s Cost, Scalability, Flexibility, and Quality | Article
If you have the mind-set that American application development outsourcing providers can’t compete with the costs and other benefits of using offshore providers, think again. A Texas-based outsourcer has a uniquely competitive model and very satisfied clients.
Illinois’s Governor announced drivers did not have to wait more than 15 minutes to pay tolls; the only way to make this possible was to use an electronic toll-collection system. The Tollway needed an e-Commerce solution. When tolls were about to double, the Web site saw a 1,200 percent increase. Read how Unisys made it happen.
In the highly competitive travel and tourism industry, innovation and time to market with products and services are crucial to success. Small companies can compete with larger enterprises by outsourcing because it enables them to move beyond the constraints of their in-house resources.
Sterngold, a dental products manufacturer, wanted to sell its good on the Internet. It outsourced the process to speed up its appearance on the Net. Today its Web site brings in $1.2 million a year.
Three manufacturing companies nominated for this year’s Outsourcing Awards used outsourcing to update their IT, improve procurement and enter eCommerce in addition to cutting costs.
Companies face five key legal issues when they outsource their eCommerce offerings. Attorneys at Baker & McKenzie show you the legal sandbars and explain how to navigate around them.
Hedging its bets, The Venetian added a button to its home page to solve that problem. The button immediately connects the guest to a live customer service agent at the hotel using either the guest’s computer or an available phone. This service, called Push to Talk, is offered by ITXC, a Princeton, New Jersey application service provider.
Traditionally, outsourcing has been IT oriented. Today, however, outsourcing is taking three different paths. I see outsourcing falling into three distinct categories: the traditional IT suppliers,† the application service providers (ASP), and the business process outsourcing (BPO) suppliers. Different currents are buffeting each sector. Historically, IBM, EDS and CSCformed the top tier of the IT […]
From 1992 to 1994, many major corporations signed 10-year outsourcing contracts. The end of the tunnel is in sight, but now, the world is much different with the rise of the Internet. Robert Zahler, a partner with Shaw Pittman in Washington, D.C., says many of these buyers are beginning to gear up and decide what to do in this new business environment. They are wrestling with the choice of renegotiating with their current suppliers or putting the contract out for a competitive bid…
Remote Control… Napster is a Web site that allows users to download music at no cost. The Web site, which has 38 million users, gives users who download its software access to the music on the computers of all the users who are willing to share. Users type in a song title and Napster generates a list of other users who already have the song. Clicking on the selection copies the file from one user’s hard drive to the other’s. Once users save the downloaded song on their computers, they now own the tune.
Service 911 Makes Nothing an Emergency… The story begins when Schwartz, while working in sales for a medical company, noticed that many business people were clueless about fitness. He wrote a book proposal and received an advance from a publisher. He settled into his study to write his best seller. And then he had computer problems.