Tag: economy

Crushing the 10 Outsourcing Myths

Crushing the 10 Outsourcing Myths

Outsourcing continues to be a huge and multi-dimensional industry all by itself. In India alone, over 2.8M people work in outsourcing providing services to the US and western countries, and over 9M additional people are employed as a direct result of the outsourcing industry. Given the size and scale, it’s often hard to see the […]

What Happens When the Outsourcing Business Case Stops Working? | Article

What Happens When the Outsourcing Business Case Stops Working? | Article

Organizations that turn to outsourcing to achieve their business objectives first develop a business case that includes such components as cost savings and avoidance objectives, business value benefits, and risk assessment of potential negative impacts. But what happens when the initial business case stops working because of unanticipated impacts? Both a Deloitte Consulting study and […]

The Big Challenge that Will Reshape Outsourcing from 2011 – 2015 | Article

The Big Challenge that Will Reshape Outsourcing from 2011 – 2015 | Article

With industry experts predicting such a high degree of change in outsourcing over the next five years, Outsourcing Center asked Peter Bendor-Samuel, an industry pioneer and thought leader, for insights and predictions as to exactly where the industry is headed and what’s driving that movement. Bendor-Samuel, CEO and Founder of Everest Group, an advisory firm […]

Forces of Change Shaping Outsourcing Solutions | Article

Forces of Change Shaping Outsourcing Solutions | Article

Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking presents evidence of tremendous change over the next five years. They’re mapping out a new course, and buyers of outsourcing services need to understand where providers are headed so they can make informed decisions. Outsourcing Center asked 12 leading ITO […]

Outsourcing Experts Discuss New Flexible Pricing Models | Article

Outsourcing Experts Discuss New Flexible Pricing Models | Article

Outsourcing Center assembled a panel of industry experts to discuss the changes in outsourcing contracts and pricing models over the next two to five years. Their insights reveal buyers and providers will approach outsourcing initiatives differently than in the past. Q. Outsourcing pricing models and contract vehicles have evolved over the past few years. How […]

Past and Future: Our List of Top Events in 2009 and Predictions for 2010 | Article

Past and Future: Our List of Top Events in 2009 and Predictions for 2010 | Article

This year we didn’t need a top 10 list of important past events and future predictions. The worst recession anyone still working can remember and its impact is our list. Our experts shared their sage assessments. Here’s what they think: Top Events of 2009: ACS: The global recession – pure and simple. The current downturn […]